Mint Laser Clinic

Hours
Chamber Rating
-
Debbie Payne
May 21st, 2023 -
Phyllis Robertson
May 20th, 2023 -
Rebecca Gallucci
May 20th, 2023 -
Erica Russ
May 18th, 2023 -
Linda Mishimagi
Apr 17th, 2023
Contact Info
- 416-537-3333
Questions & Answers
Q What is the phone number for Mint Laser Clinic?
A The phone number for Mint Laser Clinic is: 416-537-3333.
Q Where is Mint Laser Clinic located?
A Mint Laser Clinic is located at 2310 Bloor St W, Toronto, ON M6S 1P2
Q What days are Mint Laser Clinic open?
A Mint Laser Clinic is open:
Sunday: Closed
Monday: 11:00 AM - 7:00 PM
Tuesday: 11:00 AM - 7:00 PM
Wednesday: 11:00 AM - 7:00 PM
Thursday: 11:00 AM - 7:00 PM
Friday: 11:00 AM - 7:00 PM
Saturday: 11:00 AM - 5:00 PM
Q How is Mint Laser Clinic rated?
A Mint Laser Clinic has a 4.6 Star Rating from 63 reviewers.
Hours
Ratings and Reviews
Mint Laser Clinic
Overall Rating
Overall Rating
( 63 Reviews )
Debbie Payne on Google

Phyllis Robertson on Google

Rebecca Gallucci on Google

Erica Russ on Google

Linda Mishimagi on Google
I purchased a laser hair removal package from Mint Laser in June 2022. I had a consultation with technician, Allison who, informed me that it would be best to purchase a package of 4-6 treatments for approximately $1000. I was also informed that the package would be nonrefundable. I agreed and purchased the package. Some days later during the 1st procedure I was asked if any of the hair being lasered were blond or white! I informed her yes. She then informed me that laser would not work on white or blond hair. I was shocked and asked her why she did not inform me of this during the initial consultation and she replied that she didn't think the question was polite! However, it was polite to ask that very same question during the 1st procedure!! After several days of feeling quite cheated I contacted Mint Laser to discuss the issue. I spoke to Alexandra, the owner, who informed me that the package was non-refundable but I was welcome to use it for some other service. I informed her that I did not want any other service and because I was misled would prefer a refund. She hung up on me!
I later wrote Mint laser looking for a favorable outcome however I never got one.
Eventually, I filed a complaint with the Better Business Bureau who contacted Mint laser however their response was the same: she purchased a non-refundable package. I pointed out that this was not the reason for my dispute but the the fact that I was misled into purchasing a package that would not work for me!!
Eventually, Mint laser refused to respond to the BBB and therefore the case was closed.
The case is now with Consumer Protection.
UPDATE: They refused to deal with Consumer Protection, as well.
Overall Rating
Overall Rating
( 63 Reviews )Write a Review
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