Canadian Hearing Services

UPDATE: CHS reached out to me after seeing my review to understand what happened and I am happy with the conversations that occured and the resolution. I have changed the stars to reflect their response and appreciate that they reached out. Summary of Original Post: I signed my child up for the Basic Vocab for Youth Course and it was ok but class never ran the full time and there was an excessive amounts of breaks. I then thought give it one more chance with the 101 course and ended up dropping it after the first class as the teacher's set up made it hard to see her and the workbook required a DVD player to be able to do the exercises. I did not receive acknowledgement from the office when we withdrew from the course and was not impressed with the lack of communication.
Apr 30th, 2023

I was born hearing and I've been losing my hearing all my life and I am at the point where deafness is near and I'm caving into emerging myself into the deaf culture of things. With me finally reaching out to the deaf/hearing challenged communities and paying a visit to this location. I was/am shocked that it seems there are more hearing people working for this organization than hearing challenged/deaf. I think that the experience of the hearing challenged culture should start with the receptionist (yes deaf people can answer phones) and this organization should only be hiring hearing challenged/deaf people into their organization. How can one promote this community/population if the people backing it know less than my 13 year old hearing daughter does about the pro's and con's with dealing with the challenges we as hearing challenged/deaf people face. I honestly left the organization feeling like I know less than I did going into the organization and I am almost deaf LOL Off to Bob Rumble I go to see if they are any better than this place since I need to learn ASL and I do not want a hearing person teaching me! P.S. If you ever need a Deaf Mental Health Addiction Worker, let me know since I am almost deaf :) and I think this population could use a person like me.
Nov 6th, 2022

Wonderful service and helpful staff who strive to assist their clients as much as possible. Special thanks to Maria in audiology for assisting my mother. Maria really went above and beyond in helping her hearing
Jul 25th, 2022

I would not recommend the ASL classes at CHS. They are poorly administered and delivered, and there is no adequate follow-up when issues are brought up. It's really disappointing how little they seem to care for their students.
Jun 2nd, 2022

Took an ASL class here years ago, asked if they can send me a copy of my grade and they have NO records from anything further than 2013. Come on this is just awful!! Do not recommend this place for ASL classes best to go to Bob R school. I got my records within 30 mins.
Sep 19th, 2020