Downtown Orthodontics

Downtown Orthodontics

Hours

Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
Closed
Friday:
8:00 AM - 2:00 PM

Chamber Rating

3.5 - (12 reviews)
6
2
0
0
4
Read Our 12 Reviews

Chamber Rating

3.5 - (12 reviews)
6
2
0
0
4
  • P Hew

    Dr. Collins was a referral from my dentist as I had to have an emergency work on my teeth when I took a tumble on the hard concrete pavement. She did an excellent job on my front teeth to make them aligned normally once again. Totally appreciate her expertise, bedside manner and patience in repairing my teeth. Also, not forgetting her staff, Sirena, who was most helpful and accommodating.
    Jan 19th, 2023

  • Tomy Ferland-Daniels

    Had a great experience at Downtown Orthodontics with Dr Collins and Serena at the reception. I'm very satisfied with the results and since this is a 1 1/2 year treatment, the process of getting to this result was also extremely pleasant. I always received an appointment swiftly when required. Most importantly, Dr. Collins offered her professional opinion on the treatment, but was always willing to do whatever should could to give the result I personally wanted, regardless of it was extra work. I decided to opt for her professional opinion though! :) 5 stars.
    Aug 12th, 2022

  • Jiahui Liu

    UPDATE: 1. I did apologize and took responsibility in my original review that I didnt state clearly the date of the ideal appointment date. But the email chain is very, very, very long, and that was why I lost track of which Wednesday it was. The reception used emails as text messages. 2. You didnt address why the reception professional had such a bad attitude that day, which was why experience was so negative. 3. I was not able to wait there on that Wednesday because a. I have work to do, b. the lady that works there was super impatient and not being helpful at all. I couldnt stand the vibe. At this point it didnt matter anymore, but I want to state the facts. Not surprised to see a few other negative comments here. I booked a free Invisalign consultation with this clinic to start because Im not too sure if I will do it. There was miscommunication between the reception and me, we had different understandings of on which Wednesday my consultation was going to be. I Ubered to the clinic and found out that it was actually the Wednesday after. Firstly, I think an admin professional should always include the date after the day of week; but thats fine, I also had to take 40 % of the responsibility; what made me go berserk was the attitude of the reception lady. She bombarded me with words of accusation and stated how wrong it was of me to come on the wrong day. She ONLY apologized after I sounded dissatisfied and tough. Maybe you had a rough day, but your patients may have rescheduled their day to go there too. How could you get inpatient before they do?
    Jun 21st, 2022

  • Samira Saleban

    I had braces here years ago and my teeth have shifted. Every appointment here was rushed and unprofessional. Im going to have to get them done again by a different orthodontist. Dont waste your time here there are way better orthodontists in the city.
    Feb 8th, 2022

  • Mara Robin

    Excellent service! I genuinely look forward to my orthodontic appointments; Downtown Orthodontic Dentistry has consistently made me feel like more of a friend than a patient. I've never felt so honestly cared for.
    Dec 3rd, 2021

Read Our 12 Reviews

About
Downtown Orthodontics

Downtown Orthodontics is located at 1240 Bay St. #706 in Toronto, Ontario M5R 2A7. Downtown Orthodontics can be contacted via phone at 647-260-4400 for pricing, hours and directions.

Contact Info

  •   647-260-4400

Questions & Answers

Q What is the phone number for Downtown Orthodontics?

A The phone number for Downtown Orthodontics is: 647-260-4400.


Q Where is Downtown Orthodontics located?

A Downtown Orthodontics is located at 1240 Bay St. #706, Toronto, ON M5R 2A7


Q What days are Downtown Orthodontics open?

A Downtown Orthodontics is open:
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: Closed
Friday: 8:00 AM - 2:00 PM


Q How is Downtown Orthodontics rated?

A Downtown Orthodontics has a 3.5 Star Rating from 12 reviewers.

Hours

Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
Closed
Friday:
8:00 AM - 2:00 PM

Ratings and Reviews
Downtown Orthodontics

Overall Rating

Overall Rating
( 12 Reviews )
6
2
0
0
4
Write a Review

P Hew on Google

image Dr. Collins was a referral from my dentist as I had to have an emergency work on my teeth when I took a tumble on the hard concrete pavement. She did an excellent job on my front teeth to make them aligned normally once again. Totally appreciate her expertise, bedside manner and patience in repairing my teeth. Also, not forgetting her staff, Sirena, who was most helpful and accommodating.


Tomy Ferland-Daniels on Google

image Had a great experience at Downtown Orthodontics with Dr Collins and Serena at the reception.
I'm very satisfied with the results and since this is a 1 1/2 year treatment, the process of getting to this result was also extremely pleasant. I always received an appointment swiftly when required.
Most importantly, Dr. Collins offered her professional opinion on the treatment, but was always willing to do whatever should could to give the result I personally wanted, regardless of it was extra work. I decided to opt for her professional opinion though! :)
5 stars.


Jiahui Liu on Google

image UPDATE:
1. I did apologize and took responsibility in my original review that I didnt state clearly the date of the ideal appointment date. But the email chain is very, very, very long, and that was why I lost track of which Wednesday it was. The reception used emails as text messages.
2. You didnt address why the reception professional had such a bad attitude that day, which was why experience was so negative.
3. I was not able to wait there on that Wednesday because a. I have work to do, b. the lady that works there was super impatient and not being helpful at all. I couldnt stand the vibe. At this point it didnt matter anymore, but I want to state the facts.
Not surprised to see a few other negative comments here. I booked a free Invisalign consultation with this clinic to start because Im not too sure if I will do it. There was miscommunication between the reception and me, we had different understandings of on which Wednesday my consultation was going to be. I Ubered to the clinic and found out that it was actually the Wednesday after. Firstly, I think an admin professional should always include the date after the day of week; but thats fine, I also had to take 40 % of the responsibility; what made me go berserk was the attitude of the reception lady. She bombarded me with words of accusation and stated how wrong it was of me to come on the wrong day. She ONLY apologized after I sounded dissatisfied and tough. Maybe you had a rough day, but your patients may have rescheduled their day to go there too. How could you get inpatient before they do?


Samira Saleban on Google

image I had braces here years ago and my teeth have shifted. Every appointment here was rushed and unprofessional. Im going to have to get them done again by a different orthodontist. Dont waste your time here there are way better orthodontists in the city.


Mara Robin on Google

image Excellent service!
I genuinely look forward to my orthodontic appointments; Downtown Orthodontic Dentistry has consistently made me feel like more of a friend than a patient. I've never felt so honestly cared for.


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Overall Rating

Overall Rating
( 12 Reviews )
6
2
0
0
4

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