Downtown Orthodontics

Hours
Chamber Rating
-
P Hew
Jan 19th, 2023 -
Tomy Ferland-Daniels
Aug 12th, 2022 -
Jiahui Liu
Jun 21st, 2022 -
Samira Saleban
Feb 8th, 2022 -
Mara Robin
Dec 3rd, 2021
Contact Info
- 647-260-4400
Questions & Answers
Q What is the phone number for Downtown Orthodontics?
A The phone number for Downtown Orthodontics is: 647-260-4400.
Q Where is Downtown Orthodontics located?
A Downtown Orthodontics is located at 1240 Bay St. #706, Toronto, ON M5R 2A7
Q What days are Downtown Orthodontics open?
A Downtown Orthodontics is open:
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: Closed
Friday: 8:00 AM - 2:00 PM
Q How is Downtown Orthodontics rated?
A Downtown Orthodontics has a 3.5 Star Rating from 12 reviewers.
Hours
Ratings and Reviews
Downtown Orthodontics
Overall Rating
Overall Rating
( 12 Reviews )
P Hew on Google

Tomy Ferland-Daniels on Google
I'm very satisfied with the results and since this is a 1 1/2 year treatment, the process of getting to this result was also extremely pleasant. I always received an appointment swiftly when required.
Most importantly, Dr. Collins offered her professional opinion on the treatment, but was always willing to do whatever should could to give the result I personally wanted, regardless of it was extra work. I decided to opt for her professional opinion though! :)
5 stars.

Jiahui Liu on Google
1. I did apologize and took responsibility in my original review that I didnt state clearly the date of the ideal appointment date. But the email chain is very, very, very long, and that was why I lost track of which Wednesday it was. The reception used emails as text messages.
2. You didnt address why the reception professional had such a bad attitude that day, which was why experience was so negative.
3. I was not able to wait there on that Wednesday because a. I have work to do, b. the lady that works there was super impatient and not being helpful at all. I couldnt stand the vibe. At this point it didnt matter anymore, but I want to state the facts.
Not surprised to see a few other negative comments here. I booked a free Invisalign consultation with this clinic to start because Im not too sure if I will do it. There was miscommunication between the reception and me, we had different understandings of on which Wednesday my consultation was going to be. I Ubered to the clinic and found out that it was actually the Wednesday after. Firstly, I think an admin professional should always include the date after the day of week; but thats fine, I also had to take 40 % of the responsibility; what made me go berserk was the attitude of the reception lady. She bombarded me with words of accusation and stated how wrong it was of me to come on the wrong day. She ONLY apologized after I sounded dissatisfied and tough. Maybe you had a rough day, but your patients may have rescheduled their day to go there too. How could you get inpatient before they do?

Samira Saleban on Google

Mara Robin on Google
I genuinely look forward to my orthodontic appointments; Downtown Orthodontic Dentistry has consistently made me feel like more of a friend than a patient. I've never felt so honestly cared for.
Overall Rating
Overall Rating
( 12 Reviews )Write a Review
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