Uberdog

The worst pet grooming place. I booked my first appointment for my two dogs Kobe and Mocha I clearly asked the receptionist if I need to bring them one at a time or two groomers will do the grooming so theyll be done at the same time her response was dont worry it will be two groomers. She then told me theyll be done in about 2-3 hrs. About 5 hours later I called to ask them if theyre done so I could pickup she mentioned that theres only one groomer working on both of them so it will take a few more hours!! 8 hours later she called me telling me theyre both ready to be picked up when I got there I saw both of them shaved almost to their skin but thats not what I asked them to do she then replied they were both matted so we had to shave their hair too short. I brush my dogs regularly. I believed they were overbooked on that day so they decided to shave them. Nobody had apologized even once. Keeping my dogs there for 8hour is animal torture once we left the store both of them started doing their potty right on sidewalk Ive never seen them urinate like that before because there were kept there for 8hrs. They had diarrhea for almost two days straight it was caused either by the cheap dog treats they were fed during their grooming or their tools wasnt sanitized and disinfected. BTW Im leaving this review after almost 9 months. Stay away from this place if you really care for your furry friend.
May 11th, 2023

Mar 5th, 2023

Grooming was great!
Mar 3rd, 2023

Feb 27th, 2023

Feb 5th, 2023