Training Toronto

I had the pleasure of taking a couple courses with Training Toronto - both onsite and virtually and both experiences were great. The small class sizes made it easy for instructors to assess the group and cater the curriculum to specific learning needs. The instructors were also open to understanding the challenges specific to my work and provided guidance and feedback. Very professional and thorough group and overall great experience - I learned a lot.
Nov 20th, 2021

Jun 29th, 2017

One class I purchased was rescheduled 3 times - one of those times being because the person who books the classes forgot to book an instructor. Mistakes happen, so I wasn't too upset about it - just annoyed. What bothered me was once I notified the company about me showing up to find no instructor, I was told I could immediately come back the next week to make up for the no show. Then, I was told I actually could NOT come back the following week and would have to wait another 10 days. I already waited a month after the first reschedule of this class, and was a month behind on my projects because of it. I couldn't accept that; I pressed to be accommodated, and they accommodated me coming back the following week like they originally said they would. Wanting to confirm everything, I sent an email and left a voicemail for the person scheduling my new class. He called me back to confirm, and as I was saying thank you and wanted to say something else, he hung up on me. My rating is based on the service I received when booking the classes. I personally wont be purchasing classes from here again, and the organization I work for plans on booking elsewhere as well.
Jan 20th, 2019