Reitmans

Mar 29th, 2023

Worst experience ever. Super rude staff.
Mar 15th, 2023

Feb 10th, 2023

I was shoked by service provided by male staff recently on January 19, 2023. I was purchasing few sweeters with turtleneck at Reitmans Eaton Centre Toronto and male shop Associate was removing hangers through the turtleneck by stretching them really badly. When I told him to stop doing that and remove hangers through the bottom of the sweeter - he followed. But, really, why I should have that experience? Isn't it logical to be respectful to someone's purchased items and do not ruin the clothing right in front of customer? It seemed like he was having a hard time while he was removing hangers through narrow part of the turtleneck sweater so to help him may be I should offer him to get scissors and cut the turtleneck so hanger removal will be more easier.... Very upset with such service and luck of brain this male staff. Moreover, when he served me - he never smiled and his attitude was like I am bothering him. When I said in the end: "Thank you, have a nice day" - he didn't even looked at me even though he was still in front of me behind his desk - what he did - he just turned around pretending that he is busy with something else. What can I say - very poor customer service! Reitmans -Eaton Centre location, downtown Toronto - instead of progressing, you getting back. Sadly ...
Dec 31st, 2022

Customer service is okay, collection is although great
Oct 19th, 2022