U-Haul Neighborhood Dealer
Hours
Chamber Rating
-
Brittany Berezowski
The location was great. This review in now way reflects the location and their staff. The company itself charged me the wrong tax amount after an error that was made on my total. After refunding me for the accidental added amount, they still charged me the tax on the original amount instead of on my new amount after the refund. Out of two representatives that I spoke with in the chat option and on the phone, both didn't understand mathematically how it didn't add up. I'm not upset about paying $11 extra, I am more disappointed that out of two customer service representatives, neither were able to do the math. My invoice basically shows that I was charged over 20% tax which is not accurate where I live. I will not be returning to Uhaul simply for the uneducated customer service that I received. I own businesses and I would never tolerate having my staff members dealing with invoices who couldn't do simple math like that. The truck was fine and the trailer was great. The location was helpful. They didn't call me back however regarding my invoice but I could see how they didn't know how to deal with it either so I understood. I know that I had to deal with U-Haul directly.
May 22nd, 2023 -
Edgar Montano
Great service.
Jan 19th, 2021 -
PCM Frenzy
Jan 9th, 2020 -
Paul Bastiaanssen
Sep 5th, 2019 -
Dan Serson
great people
Mar 20th, 2019
Contact Info
- 613-392-5656
Questions & Answers
Q What is the phone number for U-Haul Neighborhood Dealer?
A The phone number for U-Haul Neighborhood Dealer is: 613-392-5656.
Q Where is U-Haul Neighborhood Dealer located?
A U-Haul Neighborhood Dealer is located at 9 Douglas Rd, Trenton, ON K8V 5R6
Q What is the internet address for U-Haul Neighborhood Dealer?
A The website (URL) for U-Haul Neighborhood Dealer is: https://www.uhaul.com/Locations/Truck-Rentals-near-Trenton-ON-K8V5R6/057430/?utm_source=gmb&utm_medium=primary&utm_campaign=listingmanagement&utm_content=057430
Q What days are U-Haul Neighborhood Dealer open?
A U-Haul Neighborhood Dealer is open:
Wednesday: 8:30 AM - 4:30 PM
Thursday: 8:30 AM - 4:30 PM
Friday: 8:30 AM - 4:30 PM
Saturday: Closed
Sunday: Closed
Monday: 8:30 AM - 4:30 PM
Tuesday: 8:30 AM - 4:30 PM
Q How is U-Haul Neighborhood Dealer rated?
A U-Haul Neighborhood Dealer has a 4.0 Star Rating from 7 reviewers.
Hours
Ratings and Reviews
U-Haul Neighborhood Dealer
Overall Rating
Overall Rating
( 7 Reviews )Brittany Berezowski on Google
The location was great. This review in now way reflects the location and their staff.
The company itself charged me the wrong tax amount after an error that was made on my total. After refunding me for the accidental added amount, they still charged me the tax on the original amount instead of on my new amount after the refund.
Out of two representatives that I spoke with in the chat option and on the phone, both didn't understand mathematically how it didn't add up. I'm not upset about paying $11 extra, I am more disappointed that out of two customer service representatives, neither were able to do the math. My invoice basically shows that I was charged over 20% tax which is not accurate where I live.
I will not be returning to Uhaul simply for the uneducated customer service that I received. I own businesses and I would never tolerate having my staff members dealing with invoices who couldn't do simple math like that.
The truck was fine and the trailer was great. The location was helpful. They didn't call me back however regarding my invoice but I could see how they didn't know how to deal with it either so I understood. I know that I had to deal with U-Haul directly.
Edgar Montano on Google
Great service.
PCM Frenzy on Google
Paul Bastiaanssen on Google
Dan Serson on Google
great people
Overall Rating
Overall Rating
( 7 Reviews )Write a Review
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