Pet Valu

Hours

Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 9:00 PM
Sunday:
10:00 AM - 6:00 PM

Chamber Rating

Verified Member
3.9 - (429 reviews)
237
81
17
1
93
Read Our 429 Reviews

Chamber Rating

Verified Member
3.9 - (429 reviews)
237
81
17
1
93
  • Chris M


    Oct 8th, 2023

  • Matt Hobbs

    The staff is really friendly and helpful and they have a good selection of products.
    Oct 7th, 2023

  • Duell K


    Sep 27th, 2023

  • Khala P

    I stopped in at this location for some treats for my pup. Generally I shop directly through the supplier. I thought to myself, lets give them a try. Try and support local. Big mistake. Both cashiers working this evening were rude. The product was directly under a price. I asked about this, and was told yea. Its not that price. Very rudely. I asked why it is not and asked why I would be at fault for their inability to shelve items where they are suppose to go. I was dismissed and told well this is how it is. I have worked in customer service of one kinda or another for over 17 years. In any business, where I have encountered this issue, the product is given to The customer at the cost seen. As it is not the customers fault something is not where it should be. The 2 employees were so condescending and rude. They have very clearly made the point, its not always best to support local of this is what you get. Very disappointed in the service.
    Sep 4th, 2023

  • Laura El Khoury

    Friendly staff, huge variety, prices are ok
    Sep 1st, 2023

Read Our 429 Reviews

About
Pet Valu

At Pet Valu we understand that your pet is a part of the family, because we’re pet parents too. At our stores you’ll find a great selection of pet food, treats, toys and accessories, all at competitive prices. You’ll find our stores in local communities across Canada and the north-eastern United States. Across all our stores, you’ll find friendly Pet Experts trained in pet care and nutrition through the University of California Davis Extension School. We pride ourselves on being Pet Experts and we want to use our knowledge and experience to help you find the right nutrition and other solutions for your pets.

Contact Info

  •   (613) 842-8769
  •   (613) 842-8769
  •   Website

Questions & Answers

Q What is the phone number for Pet Valu?

A The phone number for Pet Valu is: (613) 842-8769.


Q Where is Pet Valu located?

A Pet Valu is located at 170 Beechwood Ave., Ottawa, ON K1L 8A9


Q What is the internet address for Pet Valu?

A The website (URL) for Pet Valu is: https://store.petvalu.ca/location/2247


Q What days are Pet Valu open?

A Pet Valu is open:
Monday: 9:00 AM - 9:00 PM
Tuesday: 9:00 AM - 9:00 PM
Wednesday: 9:00 AM - 9:00 PM
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 9:00 PM
Saturday: 9:00 AM - 9:00 PM
Sunday: 10:00 AM - 6:00 PM


Q How is Pet Valu rated?

A Pet Valu has a 3.9 Star Rating from 429 reviewers.

Hours

Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 9:00 PM
Sunday:
10:00 AM - 6:00 PM

Ratings and Reviews
Pet Valu

Overall Rating

Overall Rating
( 429 Reviews )
237
81
17
1
93
Write a Review

Chris M on Google

image


Matt Hobbs on Google

image The staff is really friendly and helpful and they have a good selection of products.


Duell K on Google

image


Khala P on Google

image I stopped in at this location for some treats for my pup. Generally I shop directly through the supplier. I thought to myself, lets give them a try. Try and support local.
Big mistake. Both cashiers working this evening were rude. The product was directly under a price. I asked about this, and was told yea. Its not that price. Very rudely. I asked why it is not and asked why I would be at fault for their inability to shelve items where they are suppose to go. I was dismissed and told well this is how it is.
I have worked in customer service of one kinda or another for over 17 years. In any business, where I have encountered this issue, the product is given to The customer at the cost seen. As it is not the customers fault something is not where it should be.
The 2 employees were so condescending and rude. They have very clearly made the point, its not always best to support local of this is what you get. Very disappointed in the service.

Business Response on Google Aug 25th, 2023
Hi Khala, we always appreciate hearing from our Pet Parents, but regret the experience that prompted your comments. We would like the opportunity to connect with you, and invite you to contact us at 1-800-PET-VALU or email us at [email protected].

Laura El Khoury on Google

image Friendly staff, huge variety, prices are ok


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Overall Rating

Overall Rating
( 429 Reviews )
237
81
17
1
93

Write a Review

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