Mango Tree Family Health Team

When I first registered with this clinic, the NP at the time (Patricia) was absolutely fantastic - I always felt heard, understood and supported. After she left and Michelle Godin came on, the experience was horrible. She was dismissive, judgemental and rude. She completely dismissed me while I was going into a mental health crisis stating something to the effect of "just because you're stressed out..." I complained to the head office and was paired with a different nurse. Unfortunately she left the practice and I was under Michelle's care again. Again I complained, asking for a different provider as I was not comfortable discussing my mental health with after her being so dismissive. The office admin told her I was complaining and she remarked that I could either speak to her about my mental health or find a new practice. So that's exactly what I did. If you're looking to be treated promptly and respectfully, avoid this place!
Feb 16th, 2023

worst place ever dont go it is so bad one of the nurses made fun of my accent
Dec 6th, 2022

They never answer the phone. I called 52 times before giving up. Do not recommend at all.
Jul 4th, 2022

Did not get the support I personally needed with a newborn. Limited hours. The days the nurses were scheduled in the office they weren't there. Called to ask about giving my baby Tylenol. Because it says under 3 months consult with your doctor. The receptionist told me I could get a phone appointment in 2 weeks or I should go to the ER. My baby had a fever from his first set of shots which they gave me. Going to the ER with my newborn baby during COVID about how much Tylenol to give is a bit ridiculous.
Apr 6th, 2022

The reception has a covid test over the phone invent if you tell them you have to septimus. Doctors careless. I always know my health issues if I go to the emergency.
Mar 26th, 2022