John's Nursery & Garden Centre

Helpful, friendly staff. Worth the drive to St. Jacobs.
May 4th, 2023

They grow their own trees so you know they are hardy in this area. They have everything you could possibly need to create your own oasis. Very knowledgeable staff
Apr 22nd, 2023

Incorrect business hours are posted on Google and their website. Drove down Saturday to look around and the gate was closed with a sign saying they were only open on weekdays. Edit: they responded to my review the same day and updated their hours, so their customer service seems pretty good.
Mar 10th, 2023

Best Christmas tree we have ever purchased. 8 ft balsam fir. Had it up for just over a month ( only took down bc Christmas is over lol)and not alot of needles upon clean up!! Was just so beautiful!!
Jan 8th, 2023

I have been to this store multiple times, I like their selection and in general I have had good service with helpful staff. Recently, I went to this store and seeking some advice on the cedar trees I had bought here a year ago. The staff was helpful in giving me advice but they kept saying "you should talk to John Jr (the owner) as he is the expert". After a number of attempts from the staff to contact John Jr. I decided to go to the check out and pay for the product recommended by the staff. Fortunately I was able to bump into John Jr at the check out till, I asked him for some advise where he essentially told me "I have other customer waiting and I can't answer your questions. You should have asked me these question before you checked out." I didn't want to get in an argument with him about his staff trying to contact him but as an owner his lack of customer service is shocking. Based on my experience with the owner I will not return to this store and I will advise people to go to other nurseries in the area.
May 19th, 2023