Meridian Credit Union

HELPFUL
Jan 13th, 2023

been here for a year or so, my card has broken multiple times (not able to use it), my pay checks are not being put through automatically, and can never get ahold of anyone. do not enjoy my experience
Dec 7th, 2022

I have been a member since it was HEPCOE. It was once great and much better than a bank. Now you can't reach a person by phone at my branch and the contact center must have one person manning the phone. The bigger the institution the worse the service.
Nov 3rd, 2022

Been going here for years theu are professional educated efficient and have your best interests at heart
Nov 1st, 2022

The people at the branch seem nice and helpful unfortunately their call center does not hold the same standard. The representative was rude and dismissive and hung up on me after waiting on hold to get through to someone because I told her I didn't appreciate being spoken to rudely. I would leave a better review if Meridian call center employees where better trained in customer service but that has not been evident in my experience
Oct 17th, 2022