West G Pizza & Grill

Mar 10th, 2022

Would not recommend coming here at all, I placed an order of a burger and poutine, was charged for the small instead of the "side" pouting, that got refunded and I was told about another 10-12 minutes, fast forward 11 minutes and I went back up to check on my food. I was told another 5 minutes because they're "real homemade burgers" and after 5 more minutes was told at least another 5 minutes. Waited 25+ minutes and finally got a refund..... service was exceptionally terrible and rude.
Jan 30th, 2022

The best food!!!!!
Jan 24th, 2022

So we've heard that the food here is very good and came all the way from Toronto area to try. Upon arrival, fairly normal exchange, order food, pay, wait. Except they take your money and expect you to wait....outside....until they have prepared it. We were originally told 10-15. Waited then went to check...told another 5-10, waited 10....told to wait an additional 5-10.... i watched one lady who pre order pizzas well ahead by phone full on leave after she was also told an aditional 20 minutes....and another gentleman who ordered a half hour be told the same and leave. As a cook myelf, i understand frustrating and busy times and how the restaurant industry has its challenges but you should never get nasty with you customers due to their frustration from your riduculous wait time. But to get nasty and tell your customers, "well, it takes this long due to...." dot dot dot excuses, instead of being courteous and honest about the wait time then rudely offer a refund instead of the paid for food that is now a half hour past is beyond mistifying! Thankfully we went to the Trulls restaurant on Kennisis lake and were instantly helped, ushered to a comfortable seat and had our food (real beef burger that apparently takes a half hour to cook) within 12 minutes of walking in! Thank you Mills for saving our night.! I HIGHLY recomend them if youre in the area! West G pizza? Worst service and wait time ive ever had!
Jan 20th, 2022

Definitely the best cottage country pizza I've ever had! Ordered a thin crust and was very happy with my dinner.
Dec 27th, 2021