Direct Visual Care

It was my first time to go in Direct Visual Care in their Whitby location and the experience is so great. Vanessa was very friendly and fun to talk to. She explained the procedures for my eye exam and helped in choosing my new frames. I love how she cares about their customer. Dr. Moulitharan did great checking my eyes. She's very nice as well. They have great selection of frames. It wasn't easy for me to choose only 1 frame since there are so many interesting ones that I'd like to have! Overall, it was a VERY VERY VERY GOOD experience. I highly recommend it. Thank you so much for a great customer experience. I can't wait to get my new prescription glasses!
Dec 19th, 2021

Excellent, friendly visit!
Jun 20th, 2021

Best eye exam ever and amazing helpful staff that go above and beyond to find the right care for your situation. They are so affordable and work with you to help and will take care of all the billing for your insurance with ease. Vanessa is very experienced and went above and beyond to sort out all of the information I gave her. Dr Jonathan Niavis was also amazing. He was very thorough, more so than any other eye Dr I have seen. He also took the time to explain everything to me and answer my abundance of questions I asked lol. You could really tell they cared about helping you which is so rare to find anymore. This will be my forever eye care location.
May 21st, 2021

Looking for an optician close to home since retirement and found Vanessa Brown. Vanessa made my visit a pleasure with her friendly personality . Thank you Vanessa I know I can contact you for all my eye glass needs.
May 12th, 2021

Great service. I recently found out I needed glasses and of course as a new glasses wear person I wasn't happy. I tried the basic optometrist stores in the mall and what now and no one helped me. I was a small fish in a big pond feeling overwhelmed; till I went here. The optician was amazing. She was so friendly and gave me great choices, and actually the first pair she gave me to try on was great. They had great choices so great I got two pairs. Oh also I forgot to say! It was an amazing cost the cost was less than it would be for one pair at any other place. Its worth the drive the trip wherever you're coming from go there. You're not just getting a pair of glasses, you're getting a great experience and a new look on life ;p
Aug 25th, 2020