Bell

Ryan was fantastic customer service person. I'm a luddite and he was not condescending excellent
Mar 23rd, 2023

Huge shoutout to Ryan for an amazing job! He offered a great deal and a fantastic plan for a new line.
Mar 15th, 2023

I had an excellent experience at this Bell store. Eric was one of the most honest and helpful salespeople I have ever dealt with.
Mar 12th, 2023

Had a great experience with Gilbert at the store yesterday. My wife and I had issues with our phones that the store at the Oshawa Center couldn't figure out. The Oshawa Center had set them up originally and didn't even want to try and diagnose the issue. Tried to send me to a repair place next door when the issue was as easy as defective SIM cards. Was in twice in a few days. We went to this store and Gilbert quickly figured out it was a problem with the SIM cards and fixed our issue. I will definitely be back to this location for my further Bell needs. Would rather talk to people who know what they are doing then deal with people ( like at the Oshawa Center Bell Store) who are only concerned with sales and their commission. Thank You.
Feb 1st, 2023

Unprofessional Experience at the Bell Store Review: I'm deeply disappointed to share my recent experience at the Bell Store. The service provided by the staff was unprofessional and far from satisfactory. Upon arriving at the store at 7:30 pm on May 10th, 2023, a half hour before the listed closing time of 8 pm, we found the store door already locked. This was surprising, as we expected to have at least another half hour to browse and make our purchase. After knocking, a bald-headed employee with beard told us the store was closed. When we pointed out that the posted hours indicated otherwise, he reluctantly let us in. Our intention was to purchase a device with a plan, but we were promptly informed that the store's computer system was not working. We understood the technical glitch, but we expected him to help us by providing information about the available plans so that we could consider them and return later to make an informed decision. However, the employee was dismissive and unhelpful, stating that all plans and phones cost the same and we should just come back tomorrow. His vague response left us confused and upset. It was evident that he had no intention of helping us understand the different plans or to make an informed decision. His approach was unhelpful and gave us the impression that he was more interested in closing up early than in providing good customer service. In conclusion, the lack of professionalism and poor customer service exhibited by the staff at this Bell Store was disappointing. Customers should not be turned away before closing time, and they certainly deserve detailed and accurate information about the products and services offered by the company. I hope this feedback helps the store to improve its customer service in the future
May 9th, 2023