CIBC Branch with ATM

They have the best service from other CIBC branch. Thank you so much for the stuff especially Jeff was awesome and super helpful today. Keep up the great work ppl.
Apr 30th, 2023

Very Rude teller today. With Bank fees ridiculously high and so much competition one would think staff here would be treating clients better. Maybe it's time to move.
Apr 13th, 2023

Branch 3782.. love this branch. Karen was friendly and efficient, addressed me by name even before I got to her wicket! In a world of AI, there is nothing like the the great service of a live person!! Keep up the fantastic service
Mar 26th, 2023

So went in to speak to an FSR about something that would take 10 minutes was met by the very friendly greeter who is always happy to ask what I need but is never able to really help, I used to work for CIBC so I know coming in unannounced the chances of someone being available was hit or miss i get it when i asked how many fsrs they had available the very friendly (but useless) lady said 1. this is a south windsor branch . one of the (if not the most) well off area in windsor and youre telling me you have 1 FSR to handle the needs of the entire branch on any given day ? from my time there i could tell you a good FSR can take 5-6 appointments a day depending on the nature of the appointment whoever is the district manager ill give ya some advice, maybe take an fsr from ottawa and moy or wyandotte in riverside or any branch that is in the 4th quartile and is a lost cause and send them over to help good lord 1 FSR is completely unacceptable for a south windsor branch or any branch for that matter send some reinforcements to help and do your job your leaving your branch out to dry here and eliminate the greeter position, helping the line should mean more then redirecting people to the ATM for a deposit many people have change which makes the offer useless, there should be FSRs to help the line not a greeter thats for wal mart not a bank. all banks care about is quarterly numbers and bonuses on the retail level nothing more dont pretend otherwise
Oct 4th, 2022

Very poor customer service, was in the process of exploring my account options before my visit. After the service I received at this location for something simple and that the teller confirmed was fine but manager refused to approve. I definitely won't be going through with any account for any business. And will not be recommend this to future clients, friends or family. I have never experienced refusal of service in my life and to be treated so poorly by a manager. I will never forget this experience.
Sep 15th, 2022