HSBC Bank

Had a great chat with Sophia Paul today, she was very informative and patient with the many questions I had and she took the time to confirm what she didn't know for certain. She's not my official representative, yet she's very proactive in getting my account issues resolved. The front desk aslo booked me in for a next-day appointment with a customer rep. quickly, and I'm grateful, but I can't help but feel the front desk could've had me sign my non-US residency declaration without having me return for an extra meeting. With that said, HSBC has some interesting services on paper. Looking forward to becoming a client.
Oct 6th, 2022

The worse customer service never I had before,transfer and transfer my call and still Im waiting for H 01.42 m i dont know for how long I have to waiting for,whats going on?
Apr 8th, 2022

I was very reluctant to go to HSBC based on all the bad reviews I read about them but after speaking to someone at the branch who seemed eager to prove the bad reviews were wrong I decided to give them a chance. Honestly turned out to be the worst experience in dealing with a bank i have ever had. I wasted 2 entire months sending them document after document after document and every document was never enough. They just kept asking for more documents. I gave them more documents then I have ever had to give any bank before only for them to say all the documents weren't enough. Almost all communication was done through email even though I would call to talk to them in person. It was a complete and utter waste of time and a total joke. After it was all said and done we went to 2 other banks who approved our application within DAYS who dealt with us one on one and who have already scheduled the appraisals!!!! And their rates were just as good as HSBC. Seriously this bank is a joke to deal with. I should have listened to the reviews from the beginning and not wasted 2 months of my time. In hindsight I am so glad we didn't get stuck with HSBC as our bank.
Sep 2nd, 2020

They were very helpful in getting a mortgage for my house
Mar 11th, 2020

Worst place to borrow money from. $66 a month comes out of my checking account, $56 goes to interest! Avoid this place. I'd give negative stars if I could.
Nov 30th, 2019