Tokyo Smoke Windsor Devonshire Mall

I come here often and all the staff is very friendly and always gives great recommendations. I would highly recommend this location to anyone :)
Apr 17th, 2023

Owner made me extremely uncomfortable. Will not be back. Ever. Young female employee deserves 5 stars. That is why I gave 2 stars instead of 1
Apr 13th, 2023

Have been going to Tokyo Smoke since opening day. An okay place if you're going to the mall otherwise variety and price are better elsewhere. Unfortunately today I had terrible service from a lady on staff and that's the final straw for me. Purchased a "Beurre Blanc" Live Rosin 510 Cartridge (quite expensive) from here and was told that it may clog as they've had customers mention it before and because of the high price point if I had any problems with clogging to return and they'd take care of me. After about 40-50% of the product had finished, unfortunately the cartridge clogged and did not work at all. Tried a few different pens and heat settings, no luck. (Other carts hit fine) Unfortunately, this terrible worker/manager had said everything and anything to try and blame me for the clogging? Hardware, length of use, heat setting, lying? as if I hadn't been there 14 previous visits? She was incredibly standoffish and being treated like I was some scammer is terrible for business. Needless to say my wife and I will not be returning.
Apr 12th, 2023

I love the staff here , all that I have met are super cool. Good variety. Beautiful store.
Mar 19th, 2023

Amazing staff, very friendly, attentive and knowledgeable about the different products. Very clean store. I highly recommend to anyone!
Mar 6th, 2023