Tim Hortons

The girl who took our order and served us was very rude, disrespectful, and loud to us. My friends and I visited today afternoon around 2pm.
Sep 17th, 2023

Not the best location service wise
Sep 3rd, 2023

Aug 23rd, 2023

Ordered a tea and apple fritter.. employee says they have no food ( this is 930 am) Really? Get to pay for my tea at the window...which server asked me to verify again. Get to work only to open the cup. ...and its coffee. Ridiculous, stupidity ...horrible customer service at this location. Will not be returning
Aug 21st, 2023

I actually started driving ten minutes further to the Tim Hortons on Lauzon. Why? Well, when you not only get consistently served the wrong drink, but also catch an employee basically ripping you off for your points, by memorizing a drink total and they see cash (say, you hand them $3.00, they close the window (which has been boarded and taped up for a year now?) And hope you're not asking for your change. After waiting at the window for my change, the worker said "oh you'd like your change? Ummm yes. (I do tip, just not .90 cents on every beverage)... Then does the "oh, I need to scan your code again" Of course, because you never punched it in the til to begin with. I finally caught on to why I never accumulated points... because I used to give $2.50 and not wait for change) ... she would scan, but it was a fake scan. Because the scan only registers if they punch the sale through the till. I had 3 weeks in a row of no points) That is when I realized what that worker was doing. Also, it's not the employees fault for this, but this location is consistently out of trays, or creamer (Yes, the all important cream!) Most times, they never have any steeped tea made. So that is why I travel 20 minutes total roundtrip, for my tea. I get the correct order, and I know their employees are respected and not cheated out of their tips and have to share their tips with the very owners themselves. Maybe that's why the employee tries to take more?
Aug 26th, 2023