The Golden Razor @ Tecumseh Mall

Booked an appointment for both of my kids to get their haircut at the same time only to get to their appointment and be told that something came up, the person had more clients than she allotted time for so now my one kid's appointment was pushed back . No notice given ahead of time...what is the point of booking an appointment? Did not appreciate waiting double the amount of time for their screw up and won't be back. There is a reason people book appointments and it's common courtesy to call and reschedule or cancel if needed. Smarten up. Edited: In response to your response, I am one customer who did not feel unique or prioritized and do feel this is an avoidable situation by staffing properly to accommodate your scheduled appointments or at the very least have the common courtesy of advising clients their appointment will be pushed ahead of time. You can save your excuses, as I've said you've lost a client, it's not your first and I'm sure it won't be your last with the poor customer service provided.
May 24th, 2023

May 9th, 2023

May 4th, 2023

Dirty, outdated place. Lovely workers make up for it.
Apr 22nd, 2023

I used to quite like the location in Devonshire Mall for basic, last minute appointments. The Tecumseh mall locator is terrible. Worst customer service Ive experienced, and I have no confidence I would have gotten a decent blowout. Also, lied to me about pricing. Dont go here.
Feb 28th, 2023