Northstar Plumbing Windsor

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Services: Toilet repair, Plumbing leak repair, Plumbing leak detection
May 21st, 2023

Service: Plumbing leak repair Positive: Professionalism, Quality, Responsiveness
May 14th, 2023

They could not reach me by phone, so I was charged $187 for a missed appointment. They didnt email me or try to text me. They were able to send me a text asking for a review. They were able to email me an invoice. I have been using the same phone number for 12 years without fail. I have been using my email address for 20 years. According to the person spoke with on the phone it was all my fault. They dont make mistakes at Northstar, they are very defensive if you question their approach such as texting or contacting you by email. They like to talk over you as youre speaking when they get into defensive mode. Id like to give them thousands of dollars to complete the work I need done, but Im just not smart enough to work within their guidelines and accommodate everything they need. They have a lot of terrific reviews from much smarter customers and Im that joker that it is trying to screw them. Service: Faucet installation
May 1st, 2023

Service: Toilet repair Positive: Professionalism, Punctuality, Responsiveness
Apr 29th, 2023

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Service: Toilet repair
Apr 29th, 2023