Maison Istanbul

This used to be my favorite place Not anymore The food quality has dropped a lot over that past 6 month. They don't have half of the menu. One young girl that is the waitress there gives you the absolute worst attitude Everything you ask her she rolls her eyes and then at the end she double charged us. This was the last time for me. it seems like the management doesn't care. The price that the waitresses put at the till versus the price that the cook puts are different. There is a guy that makes the kebabs if you go at the end and you want to pay for the order if he comes you always pay extra because he puts whatever amount he feels like.
May 21st, 2023

Recommended dishes Greek Salad, Lahmacun, Mix Kebab Platter, Mixed Doner Plate, Kunefe, Kunafa More
May 21st, 2023

Very delicious but slow service
May 18th, 2023

Food is ok, bit too much salt. Menu price was very confusing they used pen to cross out old prices with new prices which is concerning because if this restaurant is not willing to spending few dollar on new print menu then i assumed back kitchen hygiene and quality is same.
May 17th, 2023

EXCELLENT food and very reasonable prices with a very family oriented atmosphere but it is evident why the delivery ratings are higher than the "eat-in" ratings. Customer service quality is strongly lacking. Being told to choose our food almost immediately when seated and the waitress stated "it takes a while, so we can get you out faster if you order now" was poor communication - don't make your patrons feel like they're an inconvenience. It was a busy night, but rapport between patron and staff is part of the experience when you dine anywhere. Secondly a pitcher of water and some glasses when you sit down is generally a standard, we didn't get a drink until explicitly asking an hour into our visit because we kept expecting it was on the way! Finally, as many patrons do, we intended to do a round of tea at the end of dinner and the waitress took the order, walked away, and 5-10 minutes later returned and advised us there was no tea and that it would be a wait. We were there hours from closing so it escapes me how tea could not be prepared in the time we waited between the order the waitresses return. This seemed to be maybe a disconnect with the kitchen. Overall the visit left something to be desired. As stated the food was excellent but there is room for improvement with the customer service experience. Sorting out these kinks would significantly improve the patron perception of the otherwise delightful restaurant.
May 16th, 2023