Windsor

Ridiculously bad service my bag was 5 lbs over she asked me discard 5 lbs I said discard 5 lbs of personal possessions? She was rude I asked for a refund the offered to send me a cheque in the mail. Ya right, ridiculous! This will be my last time using via rail.
May 15th, 2023

The staff are very nice and accommodating. I was on my way to Toronto from Windsor. I was assigned a seat rear facing, i feel sick and having a head ache because of the seating arrangement. So I asked Carole the service manager of the train number i was in if i can transfer to a front facing seat and without hesitation she was so nice and kind to help me. It actually made my day. Cos I have a day ahead and I dont wanna feel sick. Kudos!
Mar 22nd, 2023

Via Rail is never on time and the food in first class is terrible. I'd recommend Via Rail to people who want to save a bit of cash, but honestly just pay a bit more and fly.
Mar 14th, 2023

Never using Via Rail again. Hadnt seen my wife in a while and we planned for me to take the train up and drive down with her. Instead, I receive an email a hour out telling me the train has been cancelled. Ive wasted over $60 in rides to and from the station, paid boarding for our dogs, spent hours of planning and packing just to not go anywhere. Also they refunded to the wrong card. First and last experience with Via Rail. Wish I could give 0 stars.
Mar 1st, 2023

There's nice people and bad people rude people then again it's like that no matter where you live
Feb 1st, 2023