CIBC Branch with ATM

Great service at this location, especially with Goldie, the Mortgage Advisor, and Umar, the Financial Sales Representative. They communicated effectively and were very responsive in regards to emails/phone calls. I am very satisfied with how they treated my case.
May 6th, 2023

Apr 23rd, 2023

Worst branch ever. Poor internal system. Took the agent half an hour to just entering my profile information. Also failed to activate my credit card. They made me to come to the branch again on a snowy day to just get my credit card activated? Excuse me? Are we still in the 90s?
Feb 12th, 2023

Worst banking ever
Feb 3rd, 2023

Worst branch I have ever been. I went to close my account which I always have been keeping over $6000 so monthly maintenance fee is waived. I told the teller that I have to close this account, please transfer all balance out. She did it and closed everything then I found $23 for service charge. I questioned it the teller said she closed already cannot check the transactions anymore and have to order the transaction by mail. A wk later, I got bank transactions which showing I kept the balance over 6k all the time and went to the branch again. The teller still saying it is correct I got charged for $23 service fee because I transferred out my money on the last day before I closed this account. COME ON, I still supposed to keep my money even I was telling her that I was closing this account ? Eventually I have to ask the manager to fix this problem. I am so disappointed with service of this branch.
Jan 19th, 2023