BMO Bank of Montreal

Horrible location went here 5 times to transfer my rrsp and the rep never answers they phone book an appointment rep could not help me
Apr 11th, 2023

This branch is closed now.
Feb 3rd, 2023

Extremely rude and very passive aggressive. How is this branch and you are unable to assist me. Im so turned off
Nov 19th, 2022

I would like to express my immense gratitude and thanks to Rosemary Burgio, Senior Banker, and Lucy Avila, Branch Manager of this branch for being so incredibly helpful and empathetic toward me. Anyone who has lost a parent knows how difficult a time it can be for anyone who has been assigned the duties of an executor. As soon as I entered the bank and explained to a teller my circumstances, that person called her manager, Lucy, who immediately assigned Rosemary to guide me thru this process. Rosemary has been my lifeline at BMO since that time. In fact, I have to say that ALL the staff at this branch have been so kind and attentive. Every time I walk in, they seem to remember me and know that I am not there for routine banking but that I am grieving and dealing with the complexities of probate and everything else that goes along with losing a loved one. Everyone I have encountered at this branch is kind, pleasant and helpful and I have to think that this sort of environment trickles down from senior management. Not only has it been a nice and helpful place to visit, but I can only surmise based on the pleasant demeanor of all the staff that they enjoy their work culture too which is so important these days. I still have lots to work through over the coming months but knowing the staff at this branch have my back has been such a load off my mind. Thank you so much.
Dec 25th, 2022

Meah... 1 year later still waiting for the discharge mortgage papers. Discussed the issue with them again and again and 4 weeks later still waiting for an answer... P.s. The BMO Digital Care Team are useless. They never answered back to my email or made anything happen. Waste of time.
Oct 31st, 2022