Suntur Travel Inc
Chamber Rating
-
Pat deb
Mar 20th, 2020 -
Raffaele Alta
I found Carlo very helpful definitely a book with him again
Nov 23rd, 2018 -
Tammy Macmurray
I have booked two trips with Suntur and used Carlo as my agent, Just today he went above and beyond and helped me change my family trip from Varadero to Cayo Coco. Im completely grateful for the way he handled it and made the change stress free. Carlo is pleasant and preffessional and I will use him for future bookings with no hesitation!!! Thanks Again Carlo
Jul 13th, 2018 -
josie alonzi
Sep 22nd, 2016 -
Emanuel Spiteri
Dealing with Suntur Travel Inc. you may face experience of a lifetime! My wife and I decided to use a travel agency for a vacation package. We had been referred to Caro Savinetti from Suntur Travel Inc., so Mr. Savinetti offered us a package from Sunwing Vacation. He suggested to purchase a travel insurance plan, so I agreed. At the time of our departure, as we were going through custom security I noticed that one of our passports was missing and notified the security immediately. The passport fell into the conveyer through the rollers, and security were not able to recover the passport at that time so we had to miss our flight. The next morning I received a phone call from the Canadian Air Transport Security Authority (CATSA) notifying me that they manage to retrieve the missing passport. I called my agent to explain him our situation, as I mention that I had one of our passports got misplaced Carlo Savinetti interrupt my conversation and told me losing my passport is not of his concern and when I asked him about insurance coverage he told me no and thats my problem. I called the Travel Insurance personally and when I explain my situation, the representative told that we are completely covered. I went to my agent in person to request an invoice for my clam and Carlo refused and told me to go to hell. Bottom line is I got a courtesy apology from the CATSA, great assistance from the travel insurance and Sunwing representative, and the most arrogant attitude person from Suntur Travel Inc.
Sep 27th, 2016
Contact Info
- 905-851-2293
Questions & Answers
Q What is the phone number for Suntur Travel Inc?
A The phone number for Suntur Travel Inc is: 905-851-2293.
Q Where is Suntur Travel Inc located?
A Suntur Travel Inc is located at 7766 Martin Grove Rd, Woodbridge, ON L4L 2C7
Q How is Suntur Travel Inc rated?
A Suntur Travel Inc has a 3.4 Star Rating from 5 reviewers.
Ratings and Reviews
Suntur Travel Inc
Overall Rating
Overall Rating
( 5 Reviews )Pat deb on Google
Raffaele Alta on Google
I found Carlo very helpful definitely a book with him again
Tammy Macmurray on Google
I have booked two trips with Suntur and used Carlo as my agent, Just today he went above and beyond and helped me change my family trip from Varadero to Cayo Coco. Im completely grateful for the way he handled it and made the change stress free. Carlo is pleasant and preffessional and I will use him for future bookings with no hesitation!!!
Thanks Again Carlo
josie alonzi on Google
Emanuel Spiteri on Google
Dealing with Suntur Travel Inc. you may face experience of a lifetime! My wife and I decided to use a travel agency for a vacation package. We had been referred to Caro Savinetti from Suntur Travel Inc., so Mr. Savinetti offered us a package from Sunwing Vacation. He suggested to purchase a travel insurance plan, so I agreed. At the time of our departure, as we were going through custom security I noticed that one of our passports was missing and notified the security immediately. The passport fell into the conveyer through the rollers, and security were not able to recover the passport at that time so we had to miss our flight. The next morning I received a phone call from the Canadian Air Transport Security Authority (CATSA) notifying me that they manage to retrieve the missing passport. I called my agent to explain him our situation, as I mention that I had one of our passports got misplaced Carlo Savinetti interrupt my conversation and told me losing my passport is not of his concern and when I asked him about insurance coverage he told me no and thats my problem.
I called the Travel Insurance personally and when I explain my situation, the representative told that we are completely covered. I went to my agent in person to request an invoice for my clam and Carlo refused and told me to go to hell. Bottom line is I got a courtesy apology from the CATSA, great assistance from the travel insurance and Sunwing representative, and the most arrogant attitude person from Suntur Travel Inc.
Overall Rating
Overall Rating
( 5 Reviews )Write a Review
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