CoolHockey

CoolHockey
  • 72 Kincort St
    York, ON M6M 5G1

Hours

Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM

Chamber Rating

2.8 - (50 reviews)
18
4
1
4
23
Read Our 50 Reviews

Chamber Rating

2.8 - (50 reviews)
18
4
1
4
23
  • Nuno Silva

    Ordered 3 reverse retro jerseys, hand stitched. All 3 came out great. Original delivery date was January 2023 but this was delayed about 1 month. Cool hockey did send an email apologizing and I did get the jerseys soon after. Only minor complaint is that they should place the jerseys in a bag prior to shipping them in the fedex box
    Apr 13th, 2023

  • Joshua S

    The quality of the jersey is great. The problem is the atrocious customer service and fulfillment. I ordered something in January that listed a March ship date. Fine although insane to take that long to ship something. Problem is even after that ridiculously long time had passed my order still hadn't shipped and I had no updates. I emailed, called, used their website chat, and dm'd with no reply. Finally someone replied on Twitter and told me the order would be shipped the next day. Would never order from here again given the long wait and the fact they completely ignore you when trying to get an update on an order they took your money for and is behind their listed ship date.
    Mar 31st, 2023

  • Sheena Besseau

    I wish I had of looked into this company closer prior to ordering. I thought because they were located in Ontario close to home that they would be okay. They didnt send the item I ordered and trying to contact them to process a return has been impossible as they dont respond to emails and dont pick up the phone. The one time someone picked up the phone they hung up on before even saying hello.
    Mar 27th, 2023

  • Molly Mitchell


    Mar 2nd, 2023

  • neal schwarz

    DO NOT PURCHASE FROM THIS COMPANY!!!! THEYLL STEAL YOUR MONEY & GIVE YOU MULTIPLE EXCUSES. Terrible experience overall. I ordered a RR Colorado jersey for $259. Its been over 2 months & I still havent received a shipping confirmation. The company cant even pin point the exact location of my order. I canceled & requested a refund. I highly doubt Ill get my money back.
    Mar 2nd, 2023

Read Our 50 Reviews

About
CoolHockey

CoolHockey is located at 72 Kincort St in York, Ontario M6M 5G1. CoolHockey can be contacted via phone at for pricing, hours and directions.

Contact Info

    Questions & Answers

    Q Where is CoolHockey located?

    A CoolHockey is located at 72 Kincort St, York, ON M6M 5G1


    Q What is the internet address for CoolHockey?

    A The website (URL) for CoolHockey is: http://www.coolhockey.com/


    Q What days are CoolHockey open?

    A CoolHockey is open:
    Friday: 9:00 AM - 5:00 PM
    Saturday: Closed
    Sunday: Closed
    Monday: 9:00 AM - 5:00 PM
    Tuesday: 9:00 AM - 5:00 PM
    Wednesday: 9:00 AM - 5:00 PM
    Thursday: 9:00 AM - 5:00 PM


    Q How is CoolHockey rated?

    A CoolHockey has a 2.8 Star Rating from 50 reviewers.

    Hours

    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed
    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM

    Ratings and Reviews
    CoolHockey

    Overall Rating

    Overall Rating
    ( 50 Reviews )
    18
    4
    1
    4
    23
    Write a Review

    Nuno Silva on Google

    image Ordered 3 reverse retro jerseys, hand stitched. All 3 came out great. Original delivery date was January 2023 but this was delayed about 1 month.
    Cool hockey did send an email apologizing and I did get the jerseys soon after.
    Only minor complaint is that they should place the jerseys in a bag prior to shipping them in the fedex box


    Joshua S on Google

    image The quality of the jersey is great. The problem is the atrocious customer service and fulfillment.
    I ordered something in January that listed a March ship date. Fine although insane to take that long to ship something. Problem is even after that ridiculously long time had passed my order still hadn't shipped and I had no updates. I emailed, called, used their website chat, and dm'd with no reply. Finally someone replied on Twitter and told me the order would be shipped the next day.
    Would never order from here again given the long wait and the fact they completely ignore you when trying to get an update on an order they took your money for and is behind their listed ship date.


    Sheena Besseau on Google

    image I wish I had of looked into this company closer prior to ordering. I thought because they were located in Ontario close to home that they would be okay. They didnt send the item I ordered and trying to contact them to process a return has been impossible as they dont respond to emails and dont pick up the phone. The one time someone picked up the phone they hung up on before even saying hello.


    Molly Mitchell on Google

    image


    neal schwarz on Google

    image DO NOT PURCHASE FROM THIS COMPANY!!!! THEYLL STEAL YOUR MONEY & GIVE YOU MULTIPLE EXCUSES. Terrible experience overall. I ordered a RR Colorado jersey for $259. Its been over 2 months & I still havent received a shipping confirmation. The company cant even pin point the exact location of my order. I canceled & requested a refund. I highly doubt Ill get my money back.


    Load More Reviews

    Overall Rating

    Overall Rating
    ( 50 Reviews )
    18
    4
    1
    4
    23

    Write a Review

    RATING:
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