Killam reit property office

Always answers any questions you have.
Apr 22nd, 2022

Moved into a filthy apartment. The sinks/bathtub were completely plugged (would not drain) so I had to declog them the very first thing. I believe units are supposed to be painted if a previous tenant was in the unit over 6 months (need to verify with PEI Rentals Act) but it's been a while since this place saw new paint. Communication is poor. They replaced the siding with no notice (major noise issues), replaced my windows with 2 days notice (a major inconvenience requiring me to defer travel plans). There's big holes in the vinyl flooring, right down to the concrete and the laminate flooring is badly chipped. The (single) dryer was so clogged up that they had to get a professional cleaning service to unclog it, on my repeated complaints that the dryer didn't work. There's also a constant problem with spiders, to which the building manager said he'd drop off a can of RAID (they're throughout the building)... which he never did. On the plus side, they have performed maintenance I urgently required, such as replaced leaking faucets and fixed the toilet, in a timely manner, and they have replaced the siding and windows which did make the unit much more comfortable than the previous winter. As I had to move on short notice, the property manager worked with me over a weekend to get things organized, which was very much appreciated.
Mar 26th, 2022

They are not professional at all. I have been trying to get an apartment from them since last 2 months. Their website is so poor that you cannot even apply online. Everytime I see the newly apartment posting on their website and try to reach them all they have to say is "It is already taken." Then why is there an advertisement online? I tried calling to their office qnd the person on the phone started laughing. Discrimination at its peak!!
Jun 16th, 2021

Critical: Quality
Mar 6th, 2021

Positive: Professionalism, Quality, Responsiveness, Value
Nov 25th, 2020