Leon's Furniture

Bought a bed. Delivery was on its scheduled time. quality is the best. Alooot of choices in the store. The sales person Gordon was very kind and polite, and he helped me in finding the stuff I was looking for.
May 22nd, 2023

Typical leons where you get harrased from a sales clerk the second you walk in the door. Total high pressure sales
Apr 17th, 2023

This store is absolutely TERRIBLE!!! Worst customer service, not organized, and worst staff I have ever come across. Been waiting 2 weeks for a chair and now I have to wait another week because they can't get there stuff together. Do yourself a favor avoid this place all together save yourself the torture. Only gave them one star cause I had to would of given them a zero.
Mar 13th, 2023

Absolutely terrible cx service. Our fridge has been out of service for over 4 months- and yes it's still covered by warranty. Charlottetown won't do anything about as they say it's the warranty company that looks after it. Even with the extended warranty nothing is being done. Appliance manager asked me "What do you want me to do about it, you'll need to talk to the manager" The warranty company will only respond once a week to emails no matter how many you send. Will never deal with Leon's Canada again.
Mar 1st, 2023

Recently bought all new appliances, 3 beds and a couch. When having the appliances delivered we called and explained that the fridge doors would have to be taken off to be brought in. While at work a family member was home to be there for them. When they arrived the refused to bring the fridge in and needed a signed waiver ( which they would not let the family member sign). Now remember we already told them that it would be a harder job to do! Would you not tell the customer about the waiver at that time??? Now they left the fridge on its side in a trailer we have. I decided to call and the response was no signed waiver no delivery in the house, so I said I would come in sign the waiver the response back was thats not our policy, I asked to speak to a manager the response was thats not our policy I asked for my money back and for them to come and get it the response was thats not our policy. Well there policys have cost them business and I will make sure I tell everyone I know how they treat the customers who just spent thousands off dollars in there store are treated!!!! So even thou they were clearly informed you dont get the option to sign any waiver until the delivery guy is on site and decides it too hard!!!
Apr 29th, 2023