Fafard & Gervais Inc

(Translated by Google) Excellent knowledge of Anjou, efficient and manages to close the city's water quickly (Original) Excellente Connaissance de Anjou efficace et arrive faire fermer l'eau de la ville rapidement
Nov 2nd, 2022

Aug 25th, 2022

(Translated by Google) Good service, fast, professional. (Original) Bon service, rapide, professionnel. Services: Shower installation, Water tank installation, Toilet repair, Plumbing pipe repair
Aug 4th, 2022

Positive: Professionalism, Responsiveness Service: Plumbing pipe repair
Aug 1st, 2022

(Translated by Google) Very bad experience with this company. I made a service call for a clogged bath. Over the phone, I was told that the billing would include a one-time fee for travel, plus the hourly rate. Once the intervention was completed, the invoice included an extra $50 for the use of the spiral spring catheter (fish), even though the intervention took place as planned and there was no complication. The plumber didn't notify me of the extra charge to do... what he was called for. When I called to mention that this was a dishonest practice, the person on the other end of the line cut me off and told me to go elsewhere if I was not satisfied, because that is how it is that the company has been operating for 60 years. That's exactly what I will do. Condescending attitude, no listening to customers, terrible after-sales service. And the plumber arrived late. (Original) Trs mauvaise exprience avec cette entreprise. J'ai fait un appel de service pour un bain bouch. Au tlphone, on m'a expliqu que la facturation comprendrait un frais unique pour le dplacement, plus le taux horaire. Une fois l'intervention termine, la facture comprenait un extra de 50$ pour l'utilisation de la sonde en ressort spirale (fish), alors que l'intervention s'est droule comme prvue et qu'il n'y a eu aucune complication. Le plombier ne m'a pas avertie du frais supplmentaire pour raliser... ce pourquoi il avait t appel. Lorsque j'ai appel pour mentionner que cela tait une pratique malhonnte, la personne au bout du fil m'a coup la parole et m'a dit d'aller voir ailleurs si je n'tais pas satisfaite, parce que c'est ainsi que l'entreprise fonctionne depuis 60 ans. C'est exactement ce que je ferai. Attitude condescendante, aucune coute de la clientle, service aprs-vente excrable. Et le plombier est arriv en retard. Service: Plumbing pipe repair
Jan 10th, 2023