Grainger Industrial Supply - Services techniques

If only I could give less than 1 star! They haven't refunded me after one month that I returned the item! Also you need to return to their warehouse which os very far. Worst online shopping experience ever!
Mar 15th, 2023

(Translated by Google) Close (Original) Fermer
Mar 11th, 2021

(Translated by Google) I went there for a fit test for a respiratory mask, the employees were polite but the wait was a bit long. (Original) Jy suis alle pour un fit test pour un masque respiratoire, les employs taient polis mais lattente un peu longue.
May 24th, 2018

(Translated by Google) For my first order with Grainger. A welding cart. This is the condition I received my package! In addition to drawer slides eighth notes, and a section of the cabinet that I had to unfold to be able to assemble it. The person who was supposed to call me to speak to me directly for make an agreement with me as he said... This person never contacted me! I find that the customer service follow-up lives up to their packaging. To send a parcel in this state, you must not respect your customers too much. It was my first order and at the same time the last! (Original) Pour ma premire commande avec Grainger. Un chariot de soudage . Voil dans l'tat que j'ai reu mon colis ! En plus de glissires de tiroirs croches, et un section du meuble que j'ai d dplier pour pouvoir l'assemble. La personne qui tait suppose me tlphoner pour me parler directement pour prendre entente avec moi comme il a dit...Cette personne ne m'a jamais contacter ! Je constate que le suivi du service la clientle est la hauteur de leurs emballages. Pour envoyer un colis dans cet tat, il ne faut pas trop respecte ses clients. C'tait ma premire commande et en mme temps la dernire !
May 13th, 2022

(Translated by Google) Worst customer service I have encountered in a corporate setting! They say they're from Montreal and they can't read simple French requests from customers. Although I don't know if it's really better in English... I don't know how many they are in the team but 3 out of 3 employees disappointed me bitterly. The service supervisor is fortunately more outgoing. It's not surprising that my colleagues tell me to call on them only as a very last resort.... Look elsewhere, seriously. (Original) Pire service la clientle que j'ai rencontr en milieu corporatif! a dit tre de Montral et a ne sait pas lire les demandes simples en franais des clients. Quoique je ne sais pas si c'est vraiment mieux en anglais... Je ne sais pas combien ils sont dans l'quipe mais 3 employs sur 3 m'ont amrement due. Le superviseur du service est heureusement plus avenant. Pas surprenant que mes collgues me disent faire appel eux en tout dernier recours seulement.... Allez voir ailleurs, srieusement.
Jan 2nd, 2019