Lunettes Dépôt - Beloeil

(Translated by Google) Best place for glasses in the Beloeil area. Nothing to say, impeccable quality of service. I had to wait a bit longer for my glasses order because they ordered it for me only and the glasses are just perfect. I highly recommend! (Original) Meilleur endroit pour des lunettes dans la rgion de Belil. Rien dire, qualit du service impeccable. J'ai d attendre un peu plus longtemps pour ma commande de lunette, car ils me l'ont command que pour moi et la lunette est juste parfaite. Je recommande fortement!
May 1st, 2023

(Translated by Google) Great welcome, cheapest prices and good quality (Original) Super accueil, prix les moins dispendieux et de bonne qualit
Mar 23rd, 2023

(Translated by Google) Hello, wow really nice warm welcome and impeccable service and patience with my many choices of frames hee hee and especially thank you very much to Cynthia for her wonderful advice and the superb meticulous work of Annick's lens size that I will refer to My relatives !!! (Original) Bonjour , wow vraiment bel accueil chaleureux et un service impeccable et de patience avec mon nombreux choix de montures hi hi et spcialement merci infiniment Cynthia pour ses merveilleux conseils et le superbe travail minutieux de taille de verres de Annick que je vais rfrer mes proches !!!
Mar 14th, 2023

(Translated by Google) Thank you for the excellent customer service, the atmosphere is great, the staff is very professional and there is a huge choice of frames! Thank you to the whole team and see you soon! (Original) Merci pour lexcellent service client, lambiance est gnial, le personnel est trs professionnel et il y a un vaste choix de montures ! Merci toute lquipe et bientt !
Mar 8th, 2023

(Translated by Google) Very poor customer service. The lady at the reception is really stupid and scolded us as soon as we arrived because we only had the electronic version of the prescription. As a solution, he is offered to choose the glasses and then return to get the paper prescription at home. She answers us curtly that they close at 4 p.m. (it is 3:20 p.m....we could have brought it on Monday if the electronic version is not suitable). She finally points us to the glasses then tells us that she will ask the optometrist to make an exception for the prescription. She finally comes back a few minutes later, hands us a tray and tells us to put the chosen frames in it. I can't hold the bin because I have to move around on crutches, so my partner has to manage on his own to juggle between the container and the glasses to try on. After several minutes without assistance we had to leave because my leg hurt too much from standing up. It would have been nice to offer us a seat while waiting for someone to be ready to help us, especially since it looked like it was going to take several more minutes. Fortunately, they will be able to close at 4 p.m. sharp since the lady at the reception had time to take out her trash cans and her vacuum cleaner while we waited! In short, very bad experience! When you spend $500 on a pair of designer glasses, you expect to have a minimum of politeness and good humor from the people you meet. I've always had fun shopping for glasses, but there I just felt like I was bothering Madame who couldn't wait to get home. Damage! *** And yes we had an appointment, the problem was mainly in the attitude quite a bit more than in the expectation. Do what you want with it, but according to other reviews, it's not the first time that the service has left something to be desired. It might be time to act and adjust the shot to prevent it from continuing... (Original) Trs mauvais service la clientle. La dame l'accueil est vraiment bte et nous a chican ds notre arrive parce que nous n'avions que la version lectronique de la prescription. On lui propose comme solution de choisir les lunettes et de retourner chercher la prescription papier la maison ensuite. Elle nous rponds schement qu'ils ferment 16h (il est 15h20...on aurait pu l'apporter le lundi si la version lectronique ne convient pas). Elle nous pointe finalement les lunettes puis nous dit qu'elle va demander l'optomtriste de faire une exception pour la prescription. Elle revient finalement quelques minutes plus tard, nous tends un bac et nous dit de mettre les montures choisies dedans. Je ne peux pas tenir le bac car je dois me dplacer en bquilles, mon conjoint doit donc se dbrouiller tout seul jongler entre le contenant et les lunettes essayer. Aprs plusieurs minutes sans assistance nous avons d quitter car j'avais trop mal la jambe force de me tenir debout. a aurait t gentil de nous offrir un sige en attendant que quelqu'un soit prt nous aider, surtout que a avait l'air parti pour prendre encore plusieurs minutes. Heureusement, ils pourront fermer 16h bien pile puisque la dame de l'accueil a eu le temps de sortir ses poubelles et son aspirateur pendant qu'on poireautait! Bref, trs mauvaise exprience! Quand on dpense 500$ sur une paire de lunettes de marque, on s'attend avoir un minimum de politesse et de bonne humeur de la part des gens qu'on croise. J'ai toujours eu du plaisir magasiner des lunettes, mais l j'ai juste eu l'impression de dranger madame qui n'en pouvais plus d'attendre de rentrer chez elle. Dommage! ***Et oui nous avions rendez-vous, le problme tait surtout dans l'attitude pas mal plus que dans l'attente. Faites-en ce que vous voulez, mais selon les autres avis ce n'est pas la premire fois que le service laisse dsirer. Ce serait peut-tre temps d'agir et de rajuster le tir pour viter que a continue...
Mar 9th, 2023