RécupÉco

Feb 13th, 2023

(Translated by Google) I purchased a sofa that was listed as clean and in good condition. I received it today and there are about ten stains on the sofa and the cushions. I sent multiple photos to the sales manager and he replied "it's just warehouse dust". I sent him more photos and videos to show him that no, it's not dust but stains and that I will have to pay a cleaner to remove them. The manager had no empathy and professionalism, he was "sorry for the dust" and that was it. I am extremely disappointed with the service received and I strongly advise against it. (Original) Jai achet un sofa mentionn comme tant propre et en bon tat. Je lai reu aujourdhui et il y a une dizaine de taches sur le sofa et les coussins. Jai envoy de multiples photos au responsable de la vente et il ma rpondu cest juste de la poussire dentrept . Je lui ai envoy dautres photos et vidos pour lui montrer que non, ce nest pas de la poussire mais bien des taches et que je vais devoir payer un nettoyeur pour les enlever. Le responsable na eu aucune empathie et professionnalisme, il tait dsol pour la poussire et cest tout. Je suis extrmement due du service reu et je dconseille fortement.
Jun 30th, 2022