Hotel Chicoutimi

(Translated by Google) Hotel to avoid. There is no light in our room. We have a splendid view of a wall. We offered to pay the difference for an upgrade, but were told that was impossible and that we had to pay the price of another room in full. Impossible to speak to a manager. Only positive side, the receptionist was very professional and agreed to change our room, so that we could leave the one where we had to light up with our laptops. (Original) Htel viter. Il n'y a pas de lumire dans notre chambre. Nous avons une splendide vue sur un mur. Nous avons propos de payer la diffrence pour un upgrade, mais on nous a dit que c'tait impossible et qu'on devait payer le prix d'une autre chambre au complet. Impossible de parler un(e) grant(e). Seul ct positif, la rceptionniste tait trs professionnelle et a accept de nous changer de chambre, afin qu'on puisse quitter celle o l'on devait s'clairer avec nos laptops.
May 21st, 2023

Apr 16th, 2023

Apr 15th, 2023

(Translated by Google) Dishonest administration? The prices displayed on the booking/expedia platforms, and others do not correspond to reality. First stay: rooms posted at $75 CAD on the web for the desired dates. By telephone, the reception confirms this amount. The next day, we were charged a third more and told that the person who took the reservation denied having offered this rate... Ok, it's probably a misunderstanding... Second stay: on the internet it's at $84 CAD - by phone and on arrival I am asked for $109 per night - I accept, but I find that ordinary. When paying, 4 days later, the rate is $109 night #1, $116 night #2, other random amounts follow....!! And be careful: on arrival they pre-authorize an amount on your credit card, when paying they will tell you that it is automatically loaded on your card and offer to send the receipt by email - so without that you have to confirm amount... You may make the leap when you find out the amount received. It used to be my favorite hotel because of the Regard festival, but I won't be staying there again. UPDATE: RESPONSE TO THE DIRECTOR OF SALES Twice in a month, you have taken more money from me than was initially understood - I think we can talk about dishonesty. I didn't call you back because rather than getting money back, I'd rather other customers be aware of your unacceptable practices. The price accuracy policy applies to you too. (Original) Administration malhonnte? Les prix affichs sur les plateformes booking/expedia, et autres ne correspondent pas la ralit. Premier sjour : chambres affichs 75$ CAD sur le web aux dates voulues. Par tlphone, la rception confirme ce montant. Le lendemain, on nous charge le tiers de plus et on me dit que la personne qui a pris la rservation nie avoir offert ce tarif... Ok, c'est sans doute un malentendu... Deuxime sjour : sur internet c'est 84$ CAD - par tlphone et l'arrive on me demande 109$ par nuit - j'accepte, mais je trouve a ordinaire. Au moment de payer, 4 jours plus tard, le tarif est de 109$ nuit#1, 116$ nuit #2, s'en suivent d'autres montants alatoires....!! Et faites attention : l'arrive, ils pr-autorisent un montant sur votre carte de crdit, au moment de payer ils vous diront que c'est charg automatiquement sur votre carte et proposeront d'envoyer le reu par email - donc sans que vous ayez confirmer montant... Vous ferez peut-tre le saut en dcouvrant le montant peru. C'tait mon htel prfr cause du festival Regard, mais je ne logerai plus l-bas. UPDATE : RPONSE LA DIRECTRICE DES VENTES 2 fois en un mois, vous m'avez soutir plus d'argent que ce qui tait entendu au dpart - je crois qu'on peut parler de malhonntet. Je ne vous ai pas rappel, car plutt que d'avoir un retour d'argent, je prfre que les autres clients soient au courant de vos pratiques inacceptables. La politique d'exactitude des prix s'applique vous aussi.
Apr 7th, 2023

(Translated by Google) Clean place. Well located. (Original) Endroit propre. Bien situ. Rooms : 4/5 | Service : 4/5 | Location : 4/5 More
Mar 29th, 2023