Déco Tendance

(Translated by Google) Some time ago I bought Riobel brand shower plumbing at Laurent Lapointe, hardware store on boul. St-Paul now closed. I had problems with two parts of my shower. As it is guaranteed for life by Riobel and that Dco Tendance is the agent of Riobel products, I thought of going there. I was offered to order the two elements for myself, but asked me to pay for them (more than $100), despite Riobel's lifetime warranty. I was told that if they had to deal with guarantees, then they would have to charge me a service fee, so they did not offer me this service. So I contacted Riobel directly via their website and within a week I received the defective components at my doorstep, free of charge. Business is changing! (Original) Il y a quelques temps j'ai achet une plomberie de douche de marque Riobel chez Laurent Lapointe, quincaillerie du boul. St-Paul maintenant ferme. J'ai eu des problmes avec deux lments de ma douche. Comme elle est garantie vie par Riobel et que Dco Tendance est dpositaire des produits Riobel, j'ai pens m'y prsenter. On m'a offert de commander pour moi les deux lments en me demandant toutefois de les payer (plus de 100$), et ce malgr la garantie vie de Riobel. On m'a ajout que s'ils devaient s'occuper des garanties, ils leurs faudraient alors me charger des frais de service, donc ils ne m'offraient pas ce service. J'ai donc communiqu directement avec Riobel via leur site internet et dans la semaine je recevais ma porte les composantes dfectueuses et ce sans aucun frais. Le commerce change!
Oct 7th, 2022

Nov 30th, 2021

Decoration
Oct 4th, 2021

(Translated by Google) Decotendance is Julie Duchesne! Julie offered us a VIP service in our house project. She was fully involved and she was able to gain our trust quickly. Thank you Julie! You really made our life easier at all stages of this complex project. See you! (Original) Decotendance, cest Julie Duchesne! Julie nous a offert un service VIP dans notre projet de maison. Elle sy est implique fond et elle a su gagner notre confiance rapidement. Merci Julie!Tu nous a vraiment facilit la vie toutes les tapes de ce projet complexe. A plus!
Nov 7th, 2020

(Translated by Google) I received remarkable help despite the fact that I was looking for parts for faucets purchased from the late Laurent Lapointe. My next purchases will be with them for sure. Riobel has a custodian who does it proud! (Original) Jai reu une aide remarquable malgr que je cherchais des pices pour de la robinetterie achete au dfunt Laurent Lapointe. Mes prochains achats seront avec eux cest sr. Riobel a un dpositaire qui lui fait honneur!
Nov 11th, 2019