TD Canada Trust Branch and ATM

One of the financial advisers stated we would get papers sent to our email in 2-3 business days to sign and after 4 days I emailed him to ask where the email was with the papers to be signed. He stated something went wrong and needed to resubmit. That was over a week ago. Emailed him again asking what is going on and STILL no response after 2 business days Ive never experienced this lack of communication with a bank branch in my life.
May 16th, 2023

(Translated by Google) Worst service ever received at a financial institution served by a lady who clearly didn't know how to do basic operations. This experience will make me take my business account elsewhere (Original) Pire service jamais reu dans une institution financire servi par une dame qui ne savait clairement pas comment faire des oprations de base. Cette exprience me fera amener mon compte entreprise ailleurs
Feb 22nd, 2023

Feb 3rd, 2023

(Translated by Google) This morning January 11, 2022 around 10 a.m., my wife needed help with her blocked account and we were trying to call the service by phone without success (several hours of lost time on the phone with no answer) so we went to ask for help at the Mot Payment branch and no one was able to help us. I don't blame the employee as such, he did try, but the supervisor or manager didn't seem interested in helping us. (Original) Ce matin 11 janvier 2022 vers 10h AM, ma femme avait besoin d'aide avec son compte barr et on esseyait d'appeler le service par tlphone sans succs ( plusieurs heures de perdus au tlphone sans rponse ) nous somme donc alls demander de l'aide a la succursale de Mot Paiement et personne n'a t en mesure de nous aider. Je ne blame pas l'employ en tant que tel, ila bien essey, mais le superviseur ou le responsable ne semblait pas intreresser de nous aider.
Dec 31st, 2022

Absolute worst customer service ever.
Dec 26th, 2022