Best Buy

(Translated by Google) I had to return an e-bike because the battery was faulty. I followed the return procedures on the Best Buy Canada website which said that this item did not need to be disassembled and that it could be returned to the store on Maloney Boulevard in Gatineau. But when we arrived at the branch the clerk told us that he would not refund the bike if it was not in its box. I explain to him that I have followed the return procedures on the website. But he doesn't want to hear anything. I told him that I'm going to call them right away to find out what I should do but the clerk replied that they wouldn't take him back anyway. I had to go home and disassemble the bike, put it back in its box and go back to the store. Would it be possible for Best Buy's return procedures to be respected in all branches, otherwise what's the point of having procedures if we don't respect them. If each branch has its own way of doing things, at least let's mention it. (Original) J'ai d retourner un vlo lectrique car la batterie tait dfectueuse. J' ai suivi les procdures de retour du site internet de Best Buy Canada qui disait que cet article n'avait pas besoin d'tre dsassembler et qu'on pouvait le retourner au magasin sur le boulevard Maloney Gatineau . Mais lorsque nous sommes arrivs la succursale le commis nous a dit qu'il ne rembourserait pas le vlo si il n' tait pas dans sa bote. Je lui explique que j'ai suivi les procdures de retour du site internet. Mais il ne veut rien entendre. Je lui dit que je vais les appeler tout de suite pour savoir ce que je dois faire mais le commis me rpond que de toute faon eux ne le reprendrait pas. J' ai d retourner la maison et dsassembler le vlo ,le remettre dans sa bote et retourner au magasin. Est-ce que ce serait possible que les procdures de retour de Best Buy soit respectes dans toute les succursales sinon quoi a sert d' avoir des procdures si on ne les respecte pas. Si chaque succursale sa faon de procder au moins qu'on le mentionne.
Apr 21st, 2023

No issues aside from their hours closing too early for most of my work days.
Apr 19th, 2023

(Translated by Google) Don't buy Lexar brand jumpdrives here. The overpriced piece of scrap didn't even last six months before it fell apart. Avoid at all costs! Don't buy any Lexar brand jump drives here. The piece of junk that cost way to much didn't even last six months before falling to pieces. Avoid at all costs! (Original) N'achetez pas de jumpdrives de marque Lexar ici. Le morceau de scrap qui cotait trop cher n'a mme pas dur six mois avant de tomber en morceaux. A viter tout prix ! Don't buy any Lexar brand jumpdrives here. The piece of junk that cost way to much didn't even last six months before falling to pieces. Avoid at all costs!
Apr 11th, 2023

Apr 9th, 2023

(Translated by Google) The service at Geek Squad is very long and unorganized. Lots of pressure selling even when I say I'm not interested many times (Original) Le service au Geek Squad est trs long et mal organis. Beaucoup de vente pression mme quand je dis plusieurs fois que je ne suis pas intress
Apr 5th, 2023