MT Ventilation - Gatineau

Service: Install AC Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Nov 7th, 2022

Sep 24th, 2022

Critical: Quality
Jul 29th, 2022

(Translated by Google) Serge and Marc-Andr did a good job. They explained the situation well. Courteous. Cheer! (Original) Serge et Marc-Andr ont fait du bon travail. Ils ont bien expliqu la situation. Courtois. Bravo! Service: Install AC
May 30th, 2022

(Translated by Google) I made an appointment for the technician to be at my house on a Friday. They confirmed my appointment for 9am. When the day came, I waited until 9:45 a.m. to finally call for an explanation. I am told that this morning, they have an emergency, which is understandable, but I never got a call to let me know! I was told that the technician will be at my house afterwards! So I waited until 4 p.m. and no one came and no one called me back....NEVER CALL BACK....it's been 2 weeks!! And the holidays and their voicemail is full! It's not expensive ...... I'll call elsewhere! (Original) J'ai prit un rendez vous pour que le technicien soit chez moi un vendredi. On m'avait confirmer mon rendez vous pour 9h am. Le jour venu, j'ai attendu jusqua 9h45 pour finalement appeler pour avoir des explications. On me rpond que ce matin la, ils ont eux une urgence, ce qui est comprenable, mais j'ai jamais eu un appel pour m'en informer! On m'as rpondu que le technicien seras chez moi aprs! Donc j'ai attendu jusqu' 16h et personne est venu et personne m'as rappeler....JAMAIS RAPPELER....a fait 2 semaines!! Et la les vacances et leur boite vocale est pleine! a vaut pas cher......je vais appeler ailleurs!
Feb 5th, 2022