Photo Mania

(Translated by Google) Extremely disappointed with the service! (Original) Extrmement du du service !
May 17th, 2023

(Translated by Google) School photos taken quickly. I have been buying school pictures of my children from this company for almost 20 years and the times I have found their adorable poses are rare. Take little time to place the child let alone tell them guidelines to at least place the hair (my youngest daughter has long blonde hair down to her lower back which is rarely placed/visible in photos). Moreover, the photos are overpriced, bordering even on the unreasonable... Their website is very inefficient for mobile phones and difficult to navigate. The choices are very limited and the products of passable quality (a keychain only lasted me 2 weeks, it broke quickly and was scratched for a few days). Year after year, backdrops are redundant. It is time for schools to change suppliers. The photos, on the other hand, are of good quality. (Original) Photos scolaires prises rapidement. Presque 20ans que j'achte des photos d'coles de mes enfants de cette compagnie et les fois que j'ai trouv leurs poses adorables sont rares. Prennent peu de temps pour placer l'enfant et encore moins leurs dire des directives pour au moins placer les cheveux (ma plus jeune fille a de longs cheveux blonds jusqu'au bas du dos qui sont rarement placs/visibles sur les photos). De plus, les photos sont hors de prix, frisent mme l'irraisonnable... Leur site internet trs peu efficace pour les portables et difficile naviguer. Les choix sont trs limits et les produits de qualit passable (un porte cl ne m'a dur que 2 semaines , il s'est bris rapidement et etait gratignen quelques jours). Anne aprs anne, les toiles de fond sont redondantes. Il serait temps que les coles changent de fournisseur. Les photos par contre sont de belles qualit.
Mar 20th, 2023

Poor quality and horrible customer service! The Photos and products I ordered and prepaid arrived defective. I talked to Customer service at least 4 times and they never wanted to help me to give my money back or to reprint my daughter's school pictures.
Nov 27th, 2022

(Translated by Google) great service, We went for a photo shoot at the end of November. We received 2 reminders with clear indications of the process which proved to be quick and efficient. The employees were nice and professional, in everything and everywhere I think I was there 10 minutes. (Original) Super service, Nous sommes alles pour une reprise de photo la fin novembre. Nous avons reu 2 rappels avec des indications claires du processus qui cest avrer rapide et efficace. Les employs taient gentils et professionnel, en tout et partout je pense que jy tait 10 minutes.
Nov 27th, 2022

(Translated by Google) Worst customer service. Lack of empathy with customer, uses negative experience with other customers to process requests. After several emails, I won my case but such a waste of time. Too bad for this company in the region. (Original) Pire service la clientle. Aucune emphatie envers le client, se sert dexprience ngative avec dautres clients pour traiter les demandes. Aprs plusieurs courriels, jai eu gain de cause mais tellement une perte de temps. Dommage pour cette compagnie de la rgion.
Sep 17th, 2022