RE/MAX Direct

(Translated by Google) This Opinion Concerns, Mrs. Jana Regimbal. Lack of respect and a lot of arrogance in his way of talking. In addition shares confidential data of buyers on other transactions. Reassures the sellers in their position not to repair the major problems revealed during the inspection. (Original) Cet Avis Concerne, Madame Jana Regimbal. Manque de respect et beaucoup d'arrogance dans sa manire de discuter. En plus partage les donnes confidentielles des acheteurs sur d'autres transactions. Conforte les vendeurs dans leur position de ne pas rparer les problmes majeurs relevs lors de l'inspection.
Feb 12th, 2023

Nov 17th, 2022

(Translated by Google) Disappointing a bit (Original) Dcevante un peu
Aug 21st, 2022

(Translated by Google) This review is about Jrmie Lavigueur. We are MORE than satisfied with Jrmie's services for the purchase of our first home. Available, fast, warm and attentive to our needs. We will recommend Jrmie to all our friends. Thanks again! (Original) Cet avis concerne Jrmie Lavigueur. Nous sommes PLUS que satisfaits des services de Jrmie pour lachat de notre premire maison. Disponible, rapide, chaleureux et lcoute de nos besoins. Nous recommanderons Jrmie tous nos amis. Merci encore!
May 24th, 2022

(Translated by Google) "Unfortunately I had a very bad experience with Mathieu Arseneault." On March 22, 2021, I received a call from Mathieu, real estate broker at Remax. He contacted me because a few days earlier I had visited an apartment in Gatineau, unfortunately, Mathieu made me understand that the apartment I I had visited had been rented. He therefore offered me another apartment which was in the exact same building. And this one tells me that the apartments are similar but only with the difference of their size. The apartment he offers me is supposedly bigger than the one I had visited*. He tells me that the apartment is in high demand and that if I wanted to keep a priority place to rent it I was going to have to give him a deposit of $400. I then decided to trust him blindly (after all I am talking to a Remax broker. And these are supposedly The Number 1 in Quebec). So I made the transfer to him and told him that I will come the next day to sign the lease. Due to an inconvenience, I can't show up the next day but I make sure to plan with him for next Monday. Monday, March 29, 2021, Finally, I get in touch with Mathieu to sign the lease. According to him, since I made him a deposit on the apartment, I was going to have to pay the bill since March 22. I told him that this will not be possible since I have not yet signed a lease for the apartment. So, I do not have the obligation to assume this invoice and moreover that I did not have to transfer Hydro Quebec as well. He replies that the lease is just a piece of paper and that it was not an obligation to sign it. I refuse and tell him that without my name on the lease, the apartment is not my responsibility. When I arrived at RE/MAX, I was told by his assistant Jessica that the office was closed due to COVID and that I could not enter the building. So I agree to stay outside with my guide to sign the lease. Mathieu had told his assistant not to have me sign the lease if I did not complete the payment for the apartment. ($1700 in all, he had already received $400 from me so I owed him $1300). Exhausted from all this situation, I transfer the rest of the payment to him and sign the lease for April 1, 2021. April 1, 2021, I finally moved to the apartment he had described to me as being exactly the same but just bigger. This is the first time I have visited this apartment in question. When I arrived in the apartment I noticed that the accommodation was unsanitary. Every room in the apartment is literally dirty; I took photos and videos of the apartment and sent them to his assistant, after telling her of my dissatisfaction. She therefore sent me Mathieu's answer: "He says that it can be washed and that he has already made a $95 discount" (the so-called $95 discount was for renting the apartment from the 29th Mars which I obviously rejected and accepted to rent it from April 1). He said he did me a favor. So I answer "I'll have it painted and I'll send him the invoice, if it costs $95 or more, we'll see". He called me back, pointing out that he wouldn't paint the apartment and refused to refund my money. . So following the conversation, I let him know as much as he and his assistant that I would not take the apartment in a bad state and that I would leave them the keys to the apartment in the same place as there. was. *Still to this day I am waiting to be reimbursed But no more response from him or his assistant. (Original) "Unfortunately I had a very bad experience with Mathieu Arseneault." Le 22 mars 2021 , j'ai reu lappel de Mathieu ,courtier immobilier chez Remax .Celui-ci me contacte car quelque jours plus tt j'avais visit un appartement Gatineau , malheureusement , Mathieu me fait comprendre que lappartement que javais visit avait t lou . Il me propose donc un autre appartement qui se trouve exactement dans le mme btiment. Et celui-ci me prcise que les appartements sont similaires mais seulement la diffrence de leur grandeur. Lappartement quil me propose est soit disant plus grand que celui que javais visit* . Il me dit que lappartement est en grande demande et que si je voulais garder une place prioritaire pour le louer j'allais devoir lui donner un dpt de 400$. Je dcide alors de lui faire confiance aveuglment (aprs tout je suis en train de discuter avec un courtier de Remax. Et ceux-ci sont soit disant Les Numro 1 au Qubec ).Je lui ai donc fais le virement et je lui ai dit que je vais venir le lendemain signer le bail. En raison , dun inconvnient ,je ne peux me prsenter le lendemain mais je massure de planifier avec lui pour le lundi prochain. Lundi 29 Mars 2021 , Finalement , je rentre en contact avec Mathieu pour signer le bail. Selon ses dires ,puisque je lui ai fait un dpt sur lappartement , jallais devoir assumer la facture depuis le 22 mars . Je lui ai dit que cela ne sera pas possible puisque je nai pas encore sign de bail pour lappartement. Donc, je nai pas lobligation dassumer cette facture et de plus que je navais pas transfrer hydro Qubec aussi. Celui-ci me rpond que le bail nest juste quun bout de papier'' et que ce n'tait pas une obligation de le signer . Je refuse et lui dis que sans mon nom sur le bail, lappartement nest pas ma responsabilit . mon arriv au RE/MAX, Je me fais dire par son assistante Jessica que le Bureau est ferm en raison du COVID et que je ne pourrais pas entrer dans l'immeuble. J'accepte donc de rester l'extrieur avec mon accompagnateur pour signer le bail. Mathieu avait indiqu son assistante de ne pas me faire signer le bail si je ne compltais pas le paiement pour lappartement .(1700$ en tout il avait dj reu 400$ de moi donc je lui devais 1300$). puis de toute cette situation , Je lui fais le transfert du reste du paiement et signe le bail pour le 1 Avril 2021. 1 Avril 2021 , Je me suis enfin dplace l'appartement qu'il m'avait dcrit comme tant exactement pareil mais juste plus grand . Cest donc la premire fois que je visitais cet appartement en question. mon arrive dans lappartement je remarque que le logement est insalubre. Toutes les pices de lappartement sont littralement sales; Jai pris des photos et vidos de lappartement et je les ai envoy son assistante, aprs de lui avoir fait part de mon mcontentement. Elle ma transmit donc la rponse de Mathieu : Il dit que a se lave et quil a dj fait un rabais de 95$ ( le soit disant rabais de 95$ c'tait pour location de lappartement partir du 29 Mars que j'ai videmment rejet et accept pour le louer partir du 1 Avril ). Selon lui, il ma fait une faveur. Je rponds donc Je vais faire peinturer et je lui enverrai la facture , si a coute 95$ ou plus on verra .Il m'a rappelle tout en signalant qu'il ne peintura pas l'appartement et refuse de me rembourser mon argent. Donc suite la conversation, je lui ai fait savoir autant qu lui et son assistante que je ne prendrai pas le lappartement dans une sale tat et que je leur laisse les clef de l'appartement au mme endroit quil y tait. *Encore jusqua ce jour jattends de me faire rembourser Mais plus aucune reponse de lui ou son assistant.
Mar 11th, 2022