East Side Mario's

We use to come here for their lasagna ( i think it had 6 layers), now for $21 you get 1 1/2 layers (seriously 2 lasagna noodles). When I asked the waiter to take it back, (I ate 3 bites of cheese and sauce) he asked me if I would like something else. I asked for the spegathi instead. When he came back he told me that before he can bring me the spegathi I had to pay for the lasagna as I had eaten about 1/8 of it. What!?? Horrible customer service. Attached is the lasagna my wife had (essentially sauce and cheese). When I asked to speak to the Manager, he said there was no Manager available. Apparently he called the Manager and I had to wait (ar least 20 minutes) I said okay, we will wait for the he or she to come. After 20 minutes, another person with tattoos came to our table, and said the Manager was not coming and that he would remove my lasagna from my bill and said the Manager said to tell me never to come back. Terrible, terrible terrible...This completely made our evening very uncomfortable and stressful . Just horrible, I can't believe this place is still in business.
May 21st, 2023

May 21st, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
May 19th, 2023

(Translated by Google) Very disappointed, I took seafood legs, my mussels were still with their beards (hairs), not well washed and the tomato sauce tastes canned.. really rubbish!! I do not recommend this dish, nor this restaurant! The 2nd dish and 3rd were just ok, not appetizing! Sorry (Original) Trs du, jai pris des pattes aux fruits de mer, mes moules taient encore avec leurs barbes (poils), pas bien lav et la sauce tomate gote la conserve..vraiment nimporte quoi!! Je ne recommande pas ce plat, ni ce restaurant! Le 2me plat et 3 me taient juste correct, pas apptissant! Dsol Parking: So
May 19th, 2023

Only reason I give a 2nd star is for the beer that was good and the convenience of the location. The food is really bad, frozen past due appetizers, saugy chicken parm with tasteless pasta sauce. Really disapointing, not going back there for sure.
May 18th, 2023