BEURRE SALE CREPERIE

Food : 5/5 | Service : 4/5 | Atmosphere : 5/5 More
May 20th, 2023

Food : 5/5 | Service : 4/5 | Atmosphere : 5/5 More
May 16th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
May 15th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
May 14th, 2023

Dear Coralie Raynaud Gonsalves; Perhaps I did not make myself abundantly clear when I complained. A. I complained about a mild case of sand in the spinach. I expected you to thank me for bringing it to your attention with a promise that it would be rectified on my next visit. This did not happen. You did not bother to come out of your kitchen to discuss or explain but rather, you have chosen to escalate this matter into a pitched battle about who is right or wrong and your apportioning blame!( to me and my husband of course)! B) What caused me to deliver a 2 star rating is not the matter of grit in the salad but your handling of customers and long time customers for that matter. You need to revise your way of treating customers or your business will suffer. We have been visiting Beurre Sal Crperie for several years and have enjoyed and recommended it to many others. However, after our experience today we don't think we will be returning. I have always ordered the Jubilee which has smoked salmon and a crepe filled with fresh spinach. This time however, the spinach was not well cleaned as it was mildly gritty throughout. My husband also found his salad to be a bit gritty as well. When we mentioned it to the server she said she would let the kitchen know. That was that. We were not offered a replacement n'or given feedback until we went to leave and pay our bill. When we brought it up again, the server told us that the cook felt they had sufficiently washed the spinach and salad greens. We felt quite dismissed and that our unpleasant experience seemed of little importance to management.
May 11th, 2023