Centre Visuel Joliette

(Translated by Google) Super accommodating! Appointment in the afternoon for a pebble stuck under the eye. I highly recommend (Original) Super arrangeant ! Rdv dans laprs-midi pour un caillou coinc sous lil. Je recommande fortement
May 8th, 2023

(Translated by Google) Very bad service at the workshop to have my wife's glasses adjusted March 20, 2023. We did not have an appointment but the lady told us to sit down and after her client she was to adjust the glasses. In the meantime, a client with an appointment has arrived. She finishes with her client and puts the client with an appointment before us. She should have warned us at the start that if a client with an appointment arrives, he goes before us. So for an adjustment that takes 5 minutes, she wanted to make us wait maybe another 30 minutes or more. Conclusion we left cursed after the lady. (Original) Trs mauvais service l'atelier pour faire ajuster les lunettes de mon pouse 20 mars 2023. Nous n'avions pas de rendez-vous mais la madame nous a dit de s'asseoir et aprs son client elle tait pour ajuster les lunettes. Entre-temps une cliente avec rendez-vous est arrive. Elle termine avec son client et fait passer la cliente avec rendez-vous avant nous. Elle aurait d nous avertir au dpart que si un client avec rendez-vous arrive, il passe avant nous. Alors pour un ajustement qui prend 5 minutes, elle voulait nous faire attendre encore peut-tre 30 minutes et plus. Conclusion nous avons quitt en maudit aprs la madame.
Mar 15th, 2023

(Translated by Google) Great service. Became a patient of this Visual Center following a rather ordinary service from the previous center. (Original) Excellent service. Devenue patiente de ce Centre visuel suite un service plutt ordinaire du prcdent centre.
Jan 22nd, 2023

(Translated by Google) The service is exceptional, the staff is courteous attentive. They answer us on the phone (no voicemail), really appreciated. (Original) Le service est exceptionnel, le personnel est courtois attentionn. Ils nous rpondent au tlphone ( pas de bote vocale), vraiment trs apprci.
Oct 6th, 2022

(Translated by Google) I bought my glasses there last spring and the service was excellent...BUT, yesterday I called for an emergency appointment and was treated to mediocre, even deplorable, service. I called in the morning and they were to call me back during the day to offer me something that day or the next day. At 5 p.m., I had still not been called back. I contacted them and they explained to me that urgent cases are seen only if there are cancellations...hello emergency! I was told that I would still be called back that evening. Well, almost 24 hours later and I'm still without news. Guess the $800 I spent doesn't entitle me to a little consideration...2 calls from me with no return! .My recommendation: go somewhere else for a bit of humanity and professionalism. (Original) J'ai achet mes lunettes l le printemps dernier et le service tait excellent...MAIS, hier j'ai appel pour un rdv d'urgence et j'ai eu droit un service mdiocre voir dplorable. J'ai appel le matin et on devait me rappeler dans la journe pour m'offrir qqe chose ce jour mme ou le lendemain. 17h, je n'avais toujours pas t rappel. Je les ai contact et on m'a expliqu que les cas urgents sont vus seulement s'il y a des cancellations...allo urgence! On m'a dit que je serais tout de mme rappel ce.soir l. Et bien, presque 24 heures plus tard et je suis toujours sans nouvelles. Faut croire que les 800$ que j'ai dpens ne me donnent pas droit une petite considration...2 appels de ma part sans retour! .Ma recommandation: allez ailleurs pour un peu d'humanit et de professionnalisme.
Dec 2nd, 2022