Point S - R Guay The Tires Ltd.

(Translated by Google) Excellent quality service and prompt execution. (Original) Excellent service de qualit et promptitude d'excution.
May 1st, 2023

Apr 14th, 2023

Apr 14th, 2023

(Translated by Google) Good service (Original) Bon service
Apr 13th, 2023

(Translated by Google) Initially, we make an appointment for the rear brakes of our 2013 Honda Civic which have started to make a disturbing noise. We arrive on Friday (the day of the meeting) on time to be told that he had scheduled it for Tuesday at the same time and that they were wondering why we didn't show up on Tuesday. When you offer my spouse Friday 8 a.m. or Friday 1 p.m., that she calls me to confirm the time I want and that she calls back to the garage to confirm Friday 1 p.m.... It's starting to make a lot of confirmations to get put in the system on Tuesday. In short, no more room for me on Friday, I have to leave with my brake problem. So I call the Honda dealership. At Honda, they find that my brakes bought in 2018 (at Honda) were guaranteed for life BUT they could not apply the guarantee because the brake pistons had not been greased annually. HOWEVER, I had them done every year at Pneu R Guay. In short, $650 later, I go back to Pneu R Guay, invoice in support of the month of January for a cleaning/greasing and all the license for my brakes. He replies that the technician no longer works in their garage... That doesn't seem to be my problem, but hey. He therefore offered me a tire installation worth $30. Really more than ordinary. (Original) Au dpart, nous prenons un rendez-vous pour des freins arrires de notre Honda Civic 2013 qui ont commenc faire un bruit inquitant. On arrive le vendredi (jour du rendez-vous) l'heure pour se faire dire qu'il l'avait cdul le mardi la mme heure et qu'ils se demandaient pourquoi nous nous sommes pas prsents mardi. Quand tu offres ma conjointe vendredi 8h ou vendredi 13h, qu'elle m'appelle pour confirmer l'heure que je souhaite et qu'elle rappelle au garage pour confirmer vendredi 13h...a commence en faire beaucoup des confirmations pour avoir mis dans le systme mardi. Bref, plus de place pour moi vendredi, je dois repartir avec mon problme de freins. J'appelle donc au concessionnaire Honda. Chez Honda, ils trouvent que mes freins achets en 2018 (chez Honda) taient garantie vie MAIS qu'ils ne pouvaient appliquer la garantie car les pistons de freins n'avaient pas t graisss annuellement. POURTANT, je les avais fait faire chaque anne chez pneu R Guay. Bref, 650$ plus tard, je retourne chez pneu R Guay facture l'appui du mois de janvier d'un nettoyage/graissage et toute la patente de mes freins. Il me rpond que le technicien ne travaille plus dans leur garage... Cela ne semble pas tre mon problme, mais bon. Il me propose donc une pose de pneu d'une valeur de 30$. Vraiment plus qu'ordinaire.
Mar 24th, 2023