Mtl Métro Paint & Décor

Best service in the West Island ,amazing staff!! We have dealt with Anthony and his team for years ,absolutely recommend this location for all your painting & decor needs. Always making sure our orders are ready for pick up and on time. Best management there is. Thank you Anthony and mtl paint & decor for your hard work and always going above and beyond.
May 16th, 2023

I've had quite a negative experience with this store, they do not care about supporting their products at all. All they want is to sell more paint. I painted my entire basement ceiling and trim in chantilly lace, and after three years every bit of trim has turned yellow. It matched perfectly when it went on, yet the trim yellowed over the past couple years. When I went to the store with samples to show them, the workers there pretended they couldn't see the difference in paint color even though it was patently obvious. They said I bought the paint 3 years ago, and asked why I was complaining about it, acting as if a paint color is only supposed to only last 3 years. I don't expect them to pay a contractor to come repaint all of my trim, but to actually have the gall to pretend there isn't a color difference is insanity. I've spent thousands of dollars at this store over the years, and they can't even bother to acknowledge the issue. I've had paint issues at Sherwin-Williams and other retailers, but anytime I've brought it to their attention they acknowledge the issue and do their best to make it right. This store will not help you if anything goes wrong, and act unprofessionally when you come in to talk about it. I seriously suggest you stay away. Dulux or Sherwin-Williams are far more professional and will actually support you if you have problems. Edit: Just look at the owners response to see how they don't care, they'll try to come up with every kind of excuse to not do anything. The same type of paint is on the trim all over the rest of my house and none of that yellowed, yet somehow instead of them acknowledging the paint for the basement trim could have been from a defective batch, they try and blame ANYTHING else. They will NOT help you, this is the help I get having spent thousands on paint with them.
May 15th, 2023

Customer service was non existant. Very unprofessional. Highly encourage people to look elsewhere
May 7th, 2023

Apr 8th, 2023

What a pleasure to find a paint store with polite, knowledgeable and efficient service. I have used many paint stores in the past and was happy to find Mtl Mtro Paint and Decor. A true one stop shop for your painting and decor needs. Thanks for your help, my renovations look great due to your knowledge and expertise!
Mar 22nd, 2023