Les Jardins de Brossard inc

Worst service ever met, barely came to work, bad attitude,I would not recommend this company to anyone
May 16th, 2023

(Translated by Google) I rarely give bad grades. I prefer to rate the ones I like (you can see my other reviews). I have tested 3 different snow removal companies in Brossard for 8 years and none deserve better than a rating of 4. There are always adjustments, delays and frustrations. However the driver has a lot to do with it. I had a very good driver for 2 years. But this year he was gone and the new one was atrocious. It was shoveling diagonally leaving a big track that I had to shovel in order to get out. Twice he completely forgot about me doing all my neighbors. Also, I'm not sure why it seems like I was the neighbors snow dump. It left the snow of my neighbors and me in front of my house, making parking in front of my house impossible (see photos). But the worst is the administration. 14 months ago the driver hooked a pole of my Tempo shelter. I sent photos and after several attempts I managed to talk to someone. I was first told that someone would come by and take care of replacing the broken parts. Towards the end of the summer, still without news, I managed to speak to Jonathan, with whom I agreed to go buy the parts myself and submit the invoice for reimbursement. Since August 2022 I have been told that I will be reimbursed the $32 plus a $50 discount in compensation upon renewal. In the end, I was never reimbursed. I decided to drop them and try a new one in the neighborhood, which I heard good things about. As we talk to each other among neighbors, many will do like me because they too were very disappointed last winter. (Original) Il est rare que je donne de mauvaises notes. Je prfre noter ceux que jaime bien (vous pouvez voir mes autres avis). J'ai test 3 compagnies de dneigement diffrentes Brossard depuis 8 ans et aucune ne mrite mieux qu'une note de 4. Il y a toujours des ajustements, des retards et des frustrations. Toutefois le chauffeur y est pour beaucoup. J'ai eu un trs bon chauffeur pendant 2 ans. Mais cette anne il n'tait plus l et le nouveau tait atroce. Il dneigeait en diagonale laissant une grosse trace que je devais pelleter afin de pouvoir sortir. Deux fois il m'a compltement oubli faisant tous mes voisins. De plus, je ne sais trop pourquoi il semble que j'tais le dpt neige des voisins. Il laissait la neige de mes voisins et moi devant ma maison, rendant le stationnement devant chez moi impossible (voir photos). Mais le pire est l'administration. Il y a 14 mois le chauffeur a crochit un poteau de mon abris Tempo. J'ai envoy des photos et aprs plusieurs tentatives j'ai russi parler quelqu'un. On m'a d'abord dit que quelqu'un allait passer et s'occuper de remplacer les pices brises. Vers la fin de l't toujours sans nouvelles je russi parler Jonathan avec qui je conviens d'aller acheter moi-mme les pices et soumettre la facture pour remboursement. Depuis aot 2022 on me dit qu'on va me rembourser les 32$ plus un rabais de 50$ en compensation lors du renouvellement. Je nai finalement jamais t rembours. J'ai dcid de les laisser tomber et essayer un nouveau dans le quartier, dont j'ai entendu du bien. Comme on se parle entre voisins, plusieurs feront comme moi car eux aussi ont t trs dsappoint lhiver dernier.
May 14th, 2023

(Translated by Google) A great company! I highly recommend! Very satisfied with their service year after year!!! We often forget to take the time to say it when we are satisfied but I wanted to do it for this great company! They have customer service at heart and it shows!!! Thank you Brossard Gardens Group (Original) Une super compagnie! Je recommande fortement! Trs satisfaite de leur service anne aprs anne!!! On oublie souvent de prendre le temps de le dire quand on est satisfait mais je tenais le faire pour cette belle compagnie! Ils ont le service client coeur et a se voit !!! Merci Groupe jardins Brossard
May 11th, 2023

(Translated by Google) A company that provided excellent service until 2020...after that they became like all the others and the service went down. It happened to me several times to have to do the job myself this winter... we'll put it on the back of the labor shortage... (Original) Une compagnie qui donnait de l'excellent service jusqu'en 2020...aprs ils sont devenus comme toutes les autres et le service va en baisse. Il m'est arriv plusieurs fois de devoir faire le boulot moi-mme cet hiver...on va mettre a sur le dos de la pnurie de main d'oeuvre...
Apr 22nd, 2023

(Translated by Google) I highly recommend! Very nice company. (Original) Je recommande fortement! Trs belle entreprise.
Apr 9th, 2023