FIX AUTO ST-MARTIN

(Translated by Google) Damage. They have adopted a deplorable practice which is to charge $50 to their customers before even wanting to give an estimate. So they take your money hostage without you even having the chance to assess your budget. A form of pressure selling that forces you to do business with them. A totally immoral practice that makes them lose customers. Even if you know exactly which part you want to change, they won't back down from their fraudulent technique. No way to know the price, even an approximate. The important thing for them is to steal $50 from you and not to develop a good clientele and bet on the quality of service to make you come back. I guess they don't trust their service so they bet on dubious ways to dip into your wallet. No thank you, I'm not getting into high-pressure sales. A company that is confident in its ability to retain customers does not proceed in this way. (Original) Dommage. Ils ont adopter une pratique dplorable qui est de charger 50$ leur clients avant mme de vouloir donner un estim. Ils prennent donc votre argent en otage sans mme que vous ayez la chance d'valuer votre budget. Une forme de vente sous pression qui vous oblige faire affaire avec eux. Une pratique totalement immoral qui leur fait perdre des clients. Mme si vous savez exactement quelle pice vous voulez changer, ils ne drmordent pas de leur technique frauduleuse. Aucun moyen de savoir le prix, mme une approximatif. L'important pour eux est de vous voler 50$ et non pas de dvelopper une bonne clientle et miser sur la qualit du service pour vous faire revenir. J'imagine qu'ils n'ont pas confiance en leur service alors ils misent sur des faons doutable de piger dans votre porte monnaie. Non merci, je n'embarque pas dans des ventes sous pression. Une compagnie qui a confiance en ses capacits de rtention de clientle ne procde pas de la sorte.
Apr 24th, 2023

They give me an apointment but havent received the parts,parts dont arrive so they cant begin ,nor do they call me to reschedule. I was assured it was a question of days, two weeks later I explain to my insurance company they inquire and I get an apt for the next day. They tell me a part is still missing but should arrive soon. I was asked to sign a disclosure they were not responsible for any delay due to part delays, when I refuse to sign it Im handed off to the director. I explained I cant sign it because of the already two and a half month delay. And I may need more than 24 notice to return rental and pick up my car if Im out of town, also there policy, I told if Im not happy I can go elsewhere. I did! If you need to go there be very patient , its their way or the highway.
Mar 15th, 2023

Service: Body & Trim
Feb 24th, 2023

Great staff
Jan 7th, 2023

Dec 2nd, 2022