Verti Store - Laval

(Translated by Google) Excellent service with very reasonable prices. I loved. (Original) Excellent service avec des prix trs raisonnables. Jai ador.
May 7th, 2023

Very Poor customer service at Laval. Received 2 blinds. One of the blinds was over 72" wide when it was supposed to be 28" wide and was the wrong material. The other blind when closed properly touched the bottom of the window sill by at least an inch. (Yes I measured properly) Also the blind was noisy when moving it slowly while closing and the chain was only 3 feet long. So we were upset. We bring back one of the blinds and mentioned what was wrong with the other. I expressed my unhappiness very nicely. She responded that it's not her and the she is only an intermediary!!! It wasn't her fault etc... I asked for a refund which was promptly denied and then a discount also denied. She kept blaming Altex and kept repeating that Verti-Store was only the intermediary. I had to interrupt tell her that I paid Verti-Store and expect Verti-Store to resolve my issues. This was to the Director of the store (I won't name her). So after spending $1580 for two blinds that work poorly and with wrong dimensions, I have to say I'm not impressed. The attitude of the Director was terrible. Instead of saying sorry we'll take care of your issues she diverted all the blame away and was extremely defensive. It was far from the Service we had several years back when Vicky was in charge.
May 7th, 2023

Very good Price
Apr 8th, 2023

(Translated by Google) Poor quality products Products banned soon after Dishonest products (Original) Produits de mauvaise qualit Produits interdits peu de temps aprs Produits malhonntes
Mar 3rd, 2023

(Translated by Google) Thank you for the service, even if we didn't buy, we had the right to professional and personalized service! (Original) Merci pour le service, mme si on n'a pas acheter,on a eu le droit un service professionnel et personnalis!
Dec 19th, 2022