Best Buy

I recently had the unfortunate experience of shopping at Best Buy, and it was nothing short of a disaster. The manager and employees there seem to be completely unqualified for their positions. They continuously lied to me, claiming they were undergoing training when it was clear they had no idea what they were doing. It's a shame that a supposedly reputable store like Best Buy would have such incompetent staff. I would strongly advise everyone to steer clear of this place if you value honesty, expertise, and a pleasant shopping experience.Absolute disappointment in every way. i am going to be polite and wont mention any names
May 18th, 2023

(Translated by Google) VERY bad customer service. Rude employees. Very condescending employee (Original) VERY bad customer service. Rude employees. Employ trs condescendant
May 16th, 2023

Ever since I bought my apple laptop in 2020 the customer service has been horrible. They forced me to take the warranty with them when I originally Wanted to get the apple care. My employer offered to pay the monthly 50$ warranty and so it was the case from 2020 to feb 2023. I no longer work with my former enployer and so he cancelled the warranty. When Best Buy called me to confirm cancellation I asked if I could add the warranty later under my name they said YES. When I went back to the store to add the warranty they said case is closed and I cant do anything, claiming that the customer service on the phone gives bad info. I am now left with an unprotected laptop worth 3500$ due to Best Buys lack of professionalism and 0 human oriented services. I could go on but Ill leave it there. Worst buy.
Apr 30th, 2023

Apr 29th, 2023

(Translated by Google) Great staff and great merchandise. I recommend. (Original) Super personnel et super marchandise. Je recommande.
Apr 15th, 2023