A La Clinique D'orthodontie Iafrancesco

(Translated by Google) She is excellent a good listener and she knows her job very well A great team (Original) Elle est excellente lcoute et elle connat trs bien son travail Une belle quipe
Feb 28th, 2023

(Translated by Google) Bad contact with a receptionist to whom I immediately specify that it is an emergency, I am not patient but that my orthodontist is on vacation. She tells me to call my dentist, I tell him that's what I did first but that it was he himself who advised me to call another orthodontist. She informs me that Dr Iafrancesco does not take care of treatments started by another practitioner and tells me to call my own orthodontist - when I specified that he was on vacation otherwise I would not call, I did she just listen? - She ends up answering me curtly that I have to wait until the end of my orthodontist's vacation (in a week). I understand that Dr. Iafrancesco refuses patients who come from other orthodontic centers, but when it comes to an emergency, a better listening ear and a little empathy would be welcome. (Original) Mauvais contact avec une rceptionniste qui je prcise demble que cest une urgence, je ne suis pas patiente mais que mon orthodontiste est en vacances. Elle me dit dappeler mon dentiste, je lui rponds que cest ce que jai fait en priorit mais que cest lui mme qui ma conseill dappeler un autre orthodontiste. Elle minforme que Dr Iafrancesco ne soccupe pas des traitements commencs par un autre praticien et me dit dappeler mon propre orthodontiste - alors que jai prcis quil tait en vacances sinon je nappellerais pas, ma t-elle seulement coute ? - Elle finit par me rpondre schement que je dois attendre la fin des vacances de mon orthodontiste (soit dans une semaine). Je comprends que Dr Iafrancesco refuse des patients qui viennent dautres centres orthodontiques, mais lorsquil sagit dune urgence, une meilleure coute et un peu dempathie seraient les bienvenues.
Dec 4th, 2021

Feb 1st, 2019

Best Ortho ever! Work space is impeccably clean, if ever their is a problem/ emergency all i had to do was call. Very knowledgeable and warns you of all possible costs/procedures before the treatment starts
Feb 3rd, 2018

Feb 25th, 2016