Kozy Carrefour Laval

May 22nd, 2023

Apr 27th, 2023

(Translated by Google) I purchased four Lucia ambiance products online for $94 in December and was sent an expired candle and diffuser. The candle had no scent (Douglas Pine) and the diffuser cap was completely dry and impossible to open. I feel like I got cheated. I will not be taken back to buy from this shop again. (Original) Jai achet en ligne quatre produits dambiance Lucia pour un montant de 94$ en dcembre et on ma envoy une chandelle et un diffuseur prims. La chandelle navait aucun parfum (pin Douglas) et le bouchon du diffuseur tait compltement sec et impossible ouvrir. Jai limpression de mtre fait flou. On ne me reprendra plus acheter dans cette boutique.
Mar 21st, 2023

No refunds allowed and no one lets you know. Avoid completely if possible. You will never get your money back
Nov 14th, 2022

(Translated by Google) Very bad service. I bought $120 of products, there was an error on the price of my cups (I was charged for plates). The saleswoman as well as the manager persisted with me for the error of label. I requested a refund and offered to redo the transaction properly as it was for a gift. The manager continues to persist with me and tells me that they do not return to the store??? I was clearly not asking for a refund but rather a correction. In the end, she agrees to reimburse me as if by magic? 20 mins at checkout for nonsense. First and last time at this store. (Original) Trs mauvais service. Jai achet 120$ de produits, il y avait une erreur sur le prix de mes tasses ( on me chargeait pour des assiettes). La vendeuse ainsi que la grante sobstinait avec moi pour lerreur dtiquette. Jai demand un remboursement et propos de refaire la transaction correctement car ctait pour un cadeau. La grante continue sobstiner avec moi et me dit quils ne font pas de retour en magasin??? Je ne demandais clairement pas de remboursement mais plutt une correction. Au final, elle accepte de me rembourser comme par magie? 20 mins la caisse pour des niaiseries. Premire et dernire fois ce magasin.
Jan 16th, 2023